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Send customer's phone number in blind transfers

PostPosted: Sun Nov 21, 2021 3:57 pm
by Fares MEHENI
Hello,

I am doing blind transfers and would like to send the customer's phone number. it exists on 3-way calls on the option "3-Way Call Outbound CallerID" but not in blind transfers. do you have any ideas please?
Thanks in advance ...

vicibox 9.0.3

Re: Send customer's phone number in blind transfers

PostPosted: Mon Nov 22, 2021 6:02 pm
by carpenox
Hey Matt I couldn't figure this one out....is there a way?

Re: Send customer's phone number in blind transfers

PostPosted: Mon Nov 22, 2021 11:03 pm
by mflorell
Created a custom dial prefix in your Custom Dialplan Entry, route the call through the "cm_cid_change.agi" AGI script before dialing out to the carrier.

Re: Send customer's phone number in blind transfers

PostPosted: Thu Nov 25, 2021 9:29 am
by Fares MEHENI
OK Great. Thanks.