Human Clicker / Quarter Back Mode in OB

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Human Clicker / Quarter Back Mode in OB

Postby Op3r » Wed Jun 15, 2022 5:33 pm

Hello,

Does anyone know what does Human Clicker / Quarter Back mode in outbound dialing means?
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Re: Human Clicker / Quarter Back Mode in OB

Postby mflorell » Thu Jun 16, 2022 6:14 am

A "human clicker" is a perceived workaround for the U.S.A. TCPA law against auto-dialers. It means a human is sitting at a computer clicking on their mouse continuously and with every click a call is being dialed so the system can act like an auto-dialer without the system determining the rate of dialing. And no, VICIdial does not have this feature.
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Re: Human Clicker / Quarter Back Mode in OB

Postby williamconley » Thu Jun 16, 2022 12:28 pm

The closest thing Vici has would be manual dial mode combined with the system setting to disable autodialing.
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