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Human Clicker / Quarter Back Mode in OB
Posted:
Wed Jun 15, 2022 5:33 pmby Op3r
Hello,
Does anyone know what does Human Clicker / Quarter Back mode in outbound dialing means?
Re: Human Clicker / Quarter Back Mode in OB
Posted:
Thu Jun 16, 2022 6:14 amby mflorell
A "human clicker" is a perceived workaround for the U.S.A. TCPA law against auto-dialers. It means a human is sitting at a computer clicking on their mouse continuously and with every click a call is being dialed so the system can act like an auto-dialer without the system determining the rate of dialing. And no, VICIdial does not have this feature.
Re: Human Clicker / Quarter Back Mode in OB
Posted:
Thu Jun 16, 2022 12:28 pmby williamconley
The closest thing Vici has would be manual dial mode combined with the system setting to disable autodialing.