How to prevent leads with specific source id being dialed or

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How to prevent leads with specific source id being dialed or

Postby ralph.salvador » Wed Jan 18, 2023 12:01 pm

Hi All,

Happy new year.

Just want to ask if this is possible how to prevent leads with specific source id being dialed or routed to selected agents only on a predictive dialing campaign?

Thank you.
ralph.salvador
 
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Re: How to prevent leads with specific source id being diale

Postby mflorell » Wed Jan 18, 2023 3:09 pm

To prevent them from dialing you could use a Lead Filter. How many different source ids are there?
mflorell
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Re: How to prevent leads with specific source id being diale

Postby ralph.salvador » Thu Jan 19, 2023 9:55 am

Hi Matt,

1 predictive campaign, multiple agents. We need specific leads to be routed only to specific agents.

Thank you.
ralph.salvador
 
Posts: 2
Joined: Mon Dec 12, 2022 3:26 pm


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