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"Registered" showing on Vici Webphone
Posted:
Mon Jan 23, 2023 3:03 pmby evroggio
Someone told me if the VICI phone shows "Registered" this means your calls are all showing up as spam or the previous call showed up as spam?
Can someone confirm if this is true or which one it is?
VERSION: 2.14-664c BUILD: 220725-0839
Re: "Registered" showing on Vici Webphone
Posted:
Mon Jan 23, 2023 4:01 pmby mflorell
That is not true, those two things have nothing to do with each other.
Re: "Registered" showing on Vici Webphone
Posted:
Mon Jan 23, 2023 6:59 pmby evroggio
Hi mflorell,
Do you know what it does mean?
Thank you
Re: "Registered" showing on Vici Webphone
Posted:
Mon Jan 23, 2023 9:19 pmby mflorell
If the VICIphone display shows "Registered", it means that the agent phone is registered to the VICIdial server, that's it.
Re: "Registered" showing on Vici Webphone
Posted:
Wed Jan 25, 2023 12:58 amby alo
Does anything use country_code like any scripts or timezone checks or anything? or is it mostly just for our info. like to make a filter off or something?
Re: "Registered" showing on Vici Webphone
Posted:
Wed Jan 25, 2023 7:22 amby mflorell
Here in the USA, we have regulations about calling mobile phones, and there are phone number filtering services(with scripts that do this built-in to VICIdial) that can flag mobile phones in your VICIdial system that mostly use the country_code field. Other that this, there really aren't any default uses for the field. Yes, we have a number of clients that use country_code for internal filtering.