autodial issue

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autodial issue

Postby seaq » Fri Jul 07, 2006 6:37 pm

Hi i´m having troubles with autodial,

if i put a campaign with manual dial, i can made outbound calls clicking on dial lead. it works fine.

if i put the campaing in autodial, i cannot hear anything, according to console output it actually dials out, testing with another line it rings and if i answer there´s no sound.

THIS IS CONSOLE OUTPUT FROM MANUAL DIAL

== Manager 'sendcron' logged on from 127.0.0.1
> Channel SIP/gs102-c6d1 was answered.
-- Executing MeetMe("SIP/gs102-c6d1", "8600051") in new stack
-- Created MeetMe conference 1023 for conference '8600051'
-- Playing 'conf-onlyperson' (language 'en')
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing MeetMe("Local/8600051@default-23ce,2", "8600051") in new stack
> Channel Local/8600051@default-23ce,1 was answered.
-- Executing AGI("Local/8600051@default-23ce,1", "call_log.agi|902204115055") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/call_log.agi
+++++ CALL LOG START : |1152315323.15|Local/8600051@default-23ce,1|902204115055|Local|M0707183523000000003|2006-07-07 18:35:24
-- AGI Script call_log.agi completed, returning 0
-- Executing Dial("Local/8600051@default-23ce,1", "Zap/g0/04115055") in new stack
-- Called g0/04115055
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing MeetMe("Local/78600051@default-d675,2", "8600051|q") in new stack
> Channel Local/78600051@default-d675,1 was answered.
-- Executing Answer("Local/78600051@default-d675,1", "") in new stack
-- Executing Monitor("Local/78600051@default-d675,1", "wav|20060707-183522_2204115055") in new stack
-- Executing Wait("Local/78600051@default-d675,1", "3600") in new stack
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
-- Zap/1-1 answered Local/8600051@default-23ce,1
== Manager 'sendcron' logged on from 127.0.0.1
-- Hungup 'Zap/1-1'
-- Executing DeadAGI("Local/8600051@default-23ce,1", "call_log.agi|h") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/call_log.agi
+++++ CALL LOG HUNGUP: |1152315323.15|Local/8600051@default-23ce,1|h|2006-07-07 18:35:57|min: 0.55|
-- AGI Script call_log.agi completed, returning 0
-- Executing DeadAGI("Local/8600051@default-23ce,1", "VD_hangup.agi|PRI-----NODEBUG-----16-----ANSWER-----32-----28") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/VD_hangup.agi
Perl Environment Dump:
0|PRI-----NODEBUG-----16-----ANSWER-----32-----28|
AGI Environment Dump:
-- accountcode =
-- callerid = 0000000000
-- calleridname = M0707183523000000003
-- callingani2 = 0
-- callingpres = 0
-- callingtns = 0
-- callington = 0
-- channel = Local/8600051@default-23ce,1
-- context = default
-- dnid = unknown
-- enhanced = 0.0
-- extension = h
-- language = en
-- priority = 2
-- rdnis = unknown
-- request = VD_hangup.agi
-- type = Local
-- uniqueid = 1152315323.15
AGI Environment Dump: |1152315323.15|Local/8600051@default-23ce,1|h|Local|M0707183523000000003|M0707183523000000003|2|

DEBUG: NODEBUG

VD_hangup : M0707183523000000003 Local/8600051@default-23ce,1 2
+++++ VD hangup START : |1152315323.15|Local/8600051@default-23ce,1|h|Local|M0707183523000000003|3|2006-07-07 18:35:57||2|M0707183523000000003|
-- VDhangup Local DEBUG: |PRI|M0707183523000000003|ANSWER|16|
+++++ VDAD START LOCAL CHANNEL: EXITING- 2
-- AGI Script VD_hangup.agi completed, returning 0
-- Executing DeadAGI("Local/8600051@default-23ce,2", "call_log.agi|h") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/call_log.agi
+++++ CALL LOG HUNGUP: |1152315323.16|Local/8600051@default-23ce,2|h|2006-07-07 18:35:57|min: |
-- AGI Script call_log.agi completed, returning 0
-- Executing DeadAGI("Local/8600051@default-23ce,2", "VD_hangup.agi|PRI-----NODEBUG-----0---------------") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/VD_hangup.agi
Perl Environment Dump:
0|PRI-----NODEBUG-----0---------------|
AGI Environment Dump:
-- accountcode =
-- callerid = 0000000000
-- calleridname = M0707183523000000003
-- callingani2 = 0
-- callingpres = 0
-- callingtns = 0
-- callington = 0
-- channel = Local/8600051@default-23ce,2
-- context = default
-- dnid = unknown
-- enhanced = 0.0
-- extension = h
-- language = en
-- priority = 2
-- rdnis = unknown
-- request = VD_hangup.agi
-- type = Local
-- uniqueid = 1152315323.16
AGI Environment Dump: |1152315323.16|Local/8600051@default-23ce,2|h|Local|M0707183523000000003|M0707183523000000003|2|

DEBUG: NODEBUG

VD_hangup : M0707183523000000003 Local/8600051@default-23ce,2 2
+++++ VD hangup START : |1152315323.16|Local/8600051@default-23ce,2|h|Local|M0707183523000000003|3|2006-07-07 18:35:58||2|M0707183523000000003|
-- VDhangup Local DEBUG: |PRI|M0707183523000000003||0|
+++++ VDAD START LOCAL CHANNEL: EXITING- 2
-- AGI Script VD_hangup.agi completed, returning 0
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
-- Executing DeadAGI("SIP/gs102-c6d1", "call_log.agi|h") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/call_log.agi
+++++ CALL LOG HUNGUP: |1152315312.13|SIP/gs102-c6d1|h|2006-07-07 18:36:05|min: |
-- AGI Script call_log.agi completed, returning 0
-- Executing DeadAGI("SIP/gs102-c6d1", "VD_hangup.agi|PRI-----NODEBUG-----16---------------") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/VD_hangup.agi
Perl Environment Dump:
0|PRI-----NODEBUG-----16---------------|
AGI Environment Dump:
-- accountcode =
-- callerid = unknown
-- calleridname = S0607071835128600051
-- callingani2 = 0
-- callingpres = 0
-- callingtns = 0
-- callington = 0
-- channel = SIP/gs102-c6d1
-- context = default
-- dnid = unknown
-- enhanced = 0.0
-- extension = h
-- language = en
-- priority = 2
-- rdnis = unknown
-- request = VD_hangup.agi
-- type = SIP
-- uniqueid = 1152315312.13
AGI Environment Dump: |1152315312.13|SIP/gs102-c6d1|h|SIP|S0607071835128600051|S0607071835128600051|2|

DEBUG: NODEBUG

VD_hangup : S0607071835128600051 SIP/gs102-c6d1 2
+++++ VD hangup START : |1152315312.13|SIP/gs102-c6d1|h|SIP|S0607071835128600051|128600051|2006-07-07 18:36:06||2|S0607071835128600051|


|SELECT lead_id,callerid FROM vicidial_auto_calls where uniqueid = '1152315312.13' limit 1;|

VD hangup: no VDAC record found: 1152315312.13 S0607071835128600051
-- AGI Script VD_hangup.agi completed, returning 0
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
Andres Mujica
RHCE Linux Consultant

SEAQ SERVICIOS CIA LTDA
www.seaq.com.co
seaq
 
Posts: 86
Joined: Tue Jul 04, 2006 8:27 pm

AUTODIAL OUTPUT

Postby seaq » Fri Jul 07, 2006 6:41 pm

Curiously, there ´s no "conference only one person announce", in fact, it seems as mute.....

here is the output


0|PRI-----NODEBUG-----16-----ANSWER-----5-----0|
AGI Environment Dump:
-- accountcode =
-- callerid = 0000000000
-- calleridname = V0707183945000001052
-- callingani2 = 0
-- callingpres = 0
-- callingtns = 0
-- callington = 0
-- channel = Local/902202267897@default-688c,2
-- context = default
-- dnid = unknown
-- enhanced = 0.0
-- extension = h
-- language = en
-- priority = 2
-- rdnis = unknown
-- request = VD_hangup.agi
-- type = Local
-- uniqueid = 1152315585.25
AGI Environment Dump: |1152315585.25|Local/902202267897@default-688c,2|h|Local|V0707183945000001052|V0707183945000001052|2|

DEBUG: NODEBUG

VD_hangup : V0707183945000001052 Local/902202267897@default-688c,2 2
+++++ VD hangup START : |1152315585.25|Local/902202267897@default-688c,2|h|Local|V0707183945000001052|1052|2006-07-07 18:39:50||2|V0707183945000001052|
-- VDhangup Local DEBUG: |PRI|V0707183945000001052|ANSWER|16|
+++++ VDAD START LOCAL CHANNEL: EXITING- 2
-- AGI Script VD_hangup.agi completed, returning 0
+++++ CALL LOG START : |1152315585.24|Local/902202267897@default-688c,1|8365|Local|V0707183945000001052|2006-07-07 18:39:50
-- AGI Script call_log.agi completed, returning 0
-- Executing AGI("Zap/1-1", "agi-VDADtransfer.agi|8365") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADtransfer.agi
Perl Environment Dump:
0|8365|
AGI Environment Dump:
-- accountcode =
-- callerid = 902202267897
-- calleridname = unknown
-- callingani2 = 0
-- callingpres = 0
-- callingtns = 0
-- callington = 0
-- channel = Zap/1-1
-- context = default
-- dnid = unknown
-- enhanced = 0.0
-- extension = 8365
-- language = en
-- priority = 2
-- rdnis = unknown
-- request = agi-VDADtransfer.agi
-- type = Zap
-- uniqueid = 1152315585.24
AGI Environment Dump: |1152315585.24|Zap/1-1|8365|Zap|902202267897|unknown|2|

CALL RECEIVED IN FROM VDAD: 902202267897 Zap/1-1 2
+++++ VDAD START : |1152315585.24|Zap/1-1|8365|Zap|902202267897|7|2006-07-07 18:39:51||2|
-- VDAD : |0|update of vac table: 902202267897
|UPDATE vicidial_auto_calls set uniqueid='1152315585.24', channel='Zap/1-1',status='LIVE' where callerid='902202267897' order by call_time desc limit 1;|


|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='172.29.92.193' and campaign_id = '' and call_time < "" and lead_id != '';|
-- VDAD get agent: |0|update of vla table: |172.29.92.193
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='7',uniqueid='1152315585.24', channel='Zap/1-1', callerid='902202267897' where status = 'READY' and server_ip='172.29.92.193' and campaign_id='' and last_update_time > '19691231185955' limit 1;|


|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='172.29.92.193' and campaign_id = '' and call_time < "" and lead_id != '';|
-- VDAD get agent: |0|update of vla table: |172.29.92.193
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='7',uniqueid='1152315585.24', channel='Zap/1-1', callerid='902202267897' where status = 'READY' and server_ip='172.29.92.193' and campaign_id='' and last_update_time > '19691231185955' limit 1;|
== Manager 'sendcron' logged off from 127.0.0.1


|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='172.29.92.193' and campaign_id = '' and call_time < "" and lead_id != '';|
-- VDAD get agent: |0|update of vla table: |172.29.92.193
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='7',uniqueid='1152315585.24', channel='Zap/1-1', callerid='902202267897' where status = 'READY' and server_ip='172.29.92.193' and campaign_id='' and last_update_time > '19691231185955' limit 1;|


|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='172.29.92.193' and campaign_id = '' and call_time < "" and lead_id != '';|
-- VDAD get agent: |0|update of vla table: |172.29.92.193
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='7',uniqueid='1152315585.24', channel='Zap/1-1', callerid='902202267897' where status = 'READY' and server_ip='172.29.92.193' and campaign_id='' and last_update_time > '19691231185955' limit 1;|


|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='172.29.92.193' and campaign_id = '' and call_time < "" and lead_id != '';|
-- VDAD get agent: |0|update of vla table: |172.29.92.193
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='7',uniqueid='1152315585.24', channel='Zap/1-1', callerid='902202267897' where status = 'READY' and server_ip='172.29.92.193' and campaign_id='' and last_update_time > '19691231185955' limit 1;|


|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='172.29.92.193' and campaign_id = '' and call_time < "" and lead_id != '';|
-- VDAD get agent: |0|update of vla table: |172.29.92.193
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='7',uniqueid='1152315585.24', channel='Zap/1-1', callerid='902202267897' where status = 'READY' and server_ip='172.29.92.193' and campaign_id='' and last_update_time > '19691231185955' limit 1;|


|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='172.29.92.193' and campaign_id = '' and call_time < "" and lead_id != '';|
-- VDAD get agent: |0|update of vla table: |172.29.92.193
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='7',uniqueid='1152315585.24', channel='Zap/1-1', callerid='902202267897' where status = 'READY' and server_ip='172.29.92.193' and campaign_id='' and last_update_time > '19691231185955' limit 1;|


|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='172.29.92.193' and campaign_id = '' and call_time < "" and lead_id != '';|
-- VDAD get agent: |0|update of vla table: |172.29.92.193
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='7',uniqueid='1152315585.24', channel='Zap/1-1', callerid='902202267897' where status = 'READY' and server_ip='172.29.92.193' and campaign_id='' and last_update_time > '19691231185955' limit 1;|


|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='172.29.92.193' and campaign_id = '' and call_time < "" and lead_id != '';|
-- VDAD get agent: |0|update of vla table: |172.29.92.193
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='7',uniqueid='1152315585.24', channel='Zap/1-1', callerid='902202267897' where status = 'READY' and server_ip='172.29.92.193' and campaign_id='' and last_update_time > '19691231185955' limit 1;|


|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='172.29.92.193' and campaign_id = '' and call_time < "" and lead_id != '';|
-- VDAD get agent: |0|update of vla table: |172.29.92.193
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='7',uniqueid='1152315585.24', channel='Zap/1-1', callerid='902202267897' where status = 'READY' and server_ip='172.29.92.193' and campaign_id='' and last_update_time > '19691231185955' limit 1;|


|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='172.29.92.193' and campaign_id = '' and call_time < "" and lead_id != '';|
-- VDAD get agent: |0|update of vla table: |172.29.92.193
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='7',uniqueid='1152315585.24', channel='Zap/1-1', callerid='902202267897' where status = 'READY' and server_ip='172.29.92.193' and campaign_id='' and last_update_time > '19691231185955' limit 1;|
-- VDAD call_hungup timout: |VH0707184002||Zap/1-1|insert to vicidial_manager
-- VDAD vac record deleted: |0| |172.29.92.193


|UPDATE vicidial_log set status='DROP',end_epoch='1152315602',length_in_sec='10' where uniqueid = '1152315585.24';|
-- VDAD vicidial_log update: |0|1152315585.24


|UPDATE vicidial_list set status='DROP' where lead_id = '7';|
-- VDAD vicidial_list update: |0|7
-- AGI Script agi-VDADtransfer.agi completed, returning 0
-- Executing AGI("Zap/1-1", "agi-VDADtransfer.agi|8365") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADtransfer.agi
Perl Environment Dump:
0|8365|
AGI Environment Dump:
-- accountcode =
-- callerid = 902202267897
-- calleridname = unknown
-- callingani2 = 0
-- callingpres = 0
-- callingtns = 0
-- callington = 0
-- channel = Zap/1-1
-- context = default
-- dnid = unknown
-- enhanced = 0.0
-- extension = 8365
-- language = en
-- priority = 3
-- rdnis = unknown
-- request = agi-VDADtransfer.agi
-- type = Zap
-- uniqueid = 1152315585.24
AGI Environment Dump: |1152315585.24|Zap/1-1|8365|Zap|902202267897|unknown|3|

CALL RECEIVED IN FROM VDAD: 902202267897 Zap/1-1 3
+++++ VDAD START : |1152315585.24|Zap/1-1|8365|Zap|902202267897|7|2006-07-07 18:40:02||3|
-- VDAD : |0|update of vac table: 902202267897
|UPDATE vicidial_auto_calls set uniqueid='1152315585.24', channel='Zap/1-1',status='LIVE' where callerid='902202267897' order by call_time desc limit 1;|


|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='172.29.92.193' and campaign_id = '' and call_time < "" and lead_id != '';|
-- VDAD get agent: |0|update of vla table: |172.29.92.193
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='7',uniqueid='1152315585.24', channel='Zap/1-1', callerid='902202267897' where status = 'READY' and server_ip='172.29.92.193' and campaign_id='' and last_update_time > '19691231185955' limit 1;|


|SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='172.29.92.193' and campaign_id = '' and call_time < "" and lead_id != '';|
-- VDAD get agent: |0|update of vla table: |172.29.92.193
|UPDATE vicidial_live_agents set status='QUEUE',lead_id='7',uniqueid='1152315585.24', channel='Zap/1-1', callerid='902202267897' where status = 'READY' and server_ip='172.29.92.193' and campaign_id='' and last_update_time > '19691231185955' limit 1;|
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing DeadAGI("Zap/1-1", "call_log.agi|h") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/call_log.agi
== Manager 'sendcron' logged off from 127.0.0.1
+++++ CALL LOG HUNGUP: |1152315585.24|Zap/1-1|h|2006-07-07 18:40:04|min: 0.23|
-- AGI Script call_log.agi completed, returning 0
-- Executing DeadAGI("Zap/1-1", "VD_hangup.agi|PRI-----NODEBUG-----0---------------") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/VD_hangup.agi
Perl Environment Dump:
0|PRI-----NODEBUG-----0---------------|
AGI Environment Dump:
-- accountcode =
-- callerid = 902202267897
-- calleridname = unknown
-- callingani2 = 0
-- callingpres = 0
-- callingtns = 0
-- callington = 0
-- channel = Zap/1-1
-- context = default
-- dnid = unknown
-- enhanced = 0.0
-- extension = h
-- language = en
-- priority = 2
-- rdnis = unknown
-- request = VD_hangup.agi
-- type = Zap
-- uniqueid = 1152315585.24
AGI Environment Dump: |1152315585.24|Zap/1-1|h|Zap|902202267897|unknown|2|

DEBUG: NODEBUG

VD_hangup : 902202267897 Zap/1-1 2
+++++ VD hangup START : |1152315585.24|Zap/1-1|h|Zap|902202267897|7|2006-07-07 18:40:05||2|unknown|


|SELECT lead_id,callerid FROM vicidial_auto_calls where uniqueid = '1152315585.24' limit 1;|

VD hangup: no VDAC record found: 1152315585.24 unknown
-- AGI Script VD_hangup.agi completed, returning 0
-- Hungup 'Zap/1-1'
Andres Mujica
RHCE Linux Consultant

SEAQ SERVICIOS CIA LTDA
www.seaq.com.co
seaq
 
Posts: 86
Joined: Tue Jul 04, 2006 8:27 pm

Postby mflorell » Fri Jul 07, 2006 6:58 pm

You don't appear to be using the "o" flag on your Dial function when you dial out. This is required for VICIDIAL to work properly.
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Posts: 18338
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida


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