Advanced CPA(Answering Machine Detection) for VICIDIAL

Any and all non-support discussions

Moderators: Kumba, mflorell, williamconley, enjay, Michael_N, Staydog, gardo, Op3r, gerski, mcargile

Advanced CPA(Answering Machine Detection) for VICIDIAL

Postby mflorell » Thu Feb 19, 2009 4:55 am

I am pleased to announce that we have finished integration and testing with the Sangoma CPA(Call Progress Analyzer) allowing VICIDIAL users to benefit from extremely fast and accurate Answering Machine and Fax detection.

For more information, take a look at the official press release:

http://www.businesswire.com/portal/site ... ewsLang=en
mflorell
Site Admin
 
Posts: 13965
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Postby Op3r » Thu Feb 19, 2009 10:08 am

Op3r
 
Posts: 1358
Joined: Wed Jun 07, 2006 7:53 pm
Location: Manila

Postby okli » Thu Feb 19, 2009 5:43 pm

This is quite interesting, will stay tuned for further details :)
Congratulations to the team as usual, keep up the good work!
okli
 
Posts: 581
Joined: Mon Oct 01, 2007 5:09 pm

Postby Op3r » Mon Apr 20, 2009 4:19 pm

any howtos to integrate this on vicidial?
Op3r
 
Posts: 1358
Joined: Wed Jun 07, 2006 7:53 pm
Location: Manila

Postby mflorell » Mon Apr 20, 2009 4:30 pm

Still working on those at the moment. Right now if you need help we offer it through consulting at the ViciDial Group. http://www.vicidial.com
mflorell
Site Admin
 
Posts: 13965
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Vicidial & CPA

Postby hbravo » Mon Jun 15, 2009 8:33 pm

Hi:

I was wondering if you already have the manual, setup guide or tutorial for integration between Vicidial and Sangoma CPA?

It will be really appreciated.

Thanks

HECTOR BRAVO
hbravo
 
Posts: 5
Joined: Mon Jun 15, 2009 8:25 pm

Postby mflorell » Mon Jun 15, 2009 11:32 pm

We have a draft, but the CPA has changed recently and we are working on an update.
mflorell
Site Admin
 
Posts: 13965
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Postby mcargile » Thu Jul 30, 2009 8:03 am

Here is a link to a new version of the CPD patch:

http://download.vicidial.com/asterisk-p ... -1.4.patch

It fixes an issue that could cause a crash is some rare cases. Apparently a sip dialog can exist without having a call associated with it. When this happens we ignore the dialog rather than crashing the system. Unfortunately we only have a version that works with 1.4 asterisk.
Michael Cargile | Director of Consulting | ViciDialGroup | www.vicidial.com

The official source for VICIDIAL services and support. 1-888-894-VICI (8424)
mcargile
Site Admin
 
Posts: 500
Joined: Tue Jan 16, 2007 9:38 am

Sangoma CPA integration

Postby tarundas » Wed Nov 25, 2009 3:05 pm

Any update on this lately ?
tarundas
 
Posts: 62
Joined: Wed Nov 25, 2009 3:02 pm
Location: Calcutta

Postby mcargile » Wed Nov 25, 2009 3:28 pm

I have not tested it out yet, but here is a version of the patch for 1.4.27

http://download.vicidial.com/asterisk-p ... 4.27.patch
Michael Cargile | Director of Consulting | ViciDialGroup | www.vicidial.com

The official source for VICIDIAL services and support. 1-888-894-VICI (8424)
mcargile
Site Admin
 
Posts: 500
Joined: Tue Jan 16, 2007 9:38 am

Postby astgeeks solutions » Mon Dec 14, 2009 9:43 am

Great job...cool..i will test it...thanx buddy..we really need this for indian low budget call center solution..thanx again..
astgeeks solutions
 
Posts: 9
Joined: Sun Aug 23, 2009 10:56 pm

Postby unicorncn » Fri Jul 02, 2010 4:31 am

There is a new version sangoma netborder call analyzer 2.0, if need upgrade the asterisk patch?

http://sangoma.com/products/software_pr ... nload.html

I maybe have time next two week to test it.
unicorncn
 
Posts: 34
Joined: Fri May 22, 2009 8:20 pm

Postby mflorell » Fri Jul 02, 2010 6:56 am

I believe we have tested it and the current patch works just fine with it.
mflorell
Site Admin
 
Posts: 13965
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Postby snowtr » Wed Jun 15, 2011 8:32 pm

The last link seems to be broken.
snowtr
 
Posts: 10
Joined: Tue Jun 14, 2011 11:20 pm

Postby mflorell » Wed Jun 15, 2011 9:19 pm

Thanks for the note, I have updated the link.
mflorell
Site Admin
 
Posts: 13965
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Postby boybawang » Thu Feb 09, 2012 5:48 am

Hi matt, what version of sangoma do suggest? I have tried the latest version on a windows 32 bit server and it is not accurate, sangoma says we need to lower the timers on vicidial for the call to be analyzed, where can we find that setting?
Vicidial Installation + Configuration + Support + Custom Development
Download my ebook on installing vicidial for free http://download.vicidial.com/ubuntu/VIC ... 100331.pdf
skype: deodax.cordova@gmail.com
m: +639172063730
boybawang
 
Posts: 926
Joined: Sat Nov 14, 2009 1:18 pm
Location: Dumaguete City, Negros Oriental, Philippines

Postby mflorell » Thu Feb 09, 2012 7:20 am

We use the latest version on windows and it works great, you just have to configure it correctly. You should use the dial timeout on CPD to set your true dial timeout and the dial timeout in vicdial should be set to 99 seconds.
mflorell
Site Admin
 
Posts: 13965
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Postby boybawang » Sat Feb 11, 2012 6:14 am

Ive configured it according to what the latest svn docs said about it and it is not accurate its detection
Vicidial Installation + Configuration + Support + Custom Development
Download my ebook on installing vicidial for free http://download.vicidial.com/ubuntu/VIC ... 100331.pdf
skype: deodax.cordova@gmail.com
m: +639172063730
boybawang
 
Posts: 926
Joined: Sat Nov 14, 2009 1:18 pm
Location: Dumaguete City, Negros Oriental, Philippines

Postby boybawang » Sat Feb 11, 2012 6:16 am

mflorell wrote:We use the latest version on windows and it works great, you just have to configure it correctly. You should use the dial timeout on CPD to set your true dial timeout and the dial timeout in vicdial should be set to 99 seconds.


You mean campaign dial timeout right? or the timeout on the dialplan under the carriers
Vicidial Installation + Configuration + Support + Custom Development
Download my ebook on installing vicidial for free http://download.vicidial.com/ubuntu/VIC ... 100331.pdf
skype: deodax.cordova@gmail.com
m: +639172063730
boybawang
 
Posts: 926
Joined: Sat Nov 14, 2009 1:18 pm
Location: Dumaguete City, Negros Oriental, Philippines

Postby boybawang » Sat Feb 11, 2012 10:46 am

I guess it just needs rebooting after it being installed, its now working fine with default settings, but I adjusted the preconnect and the postconnect timeouts just to make sure
Vicidial Installation + Configuration + Support + Custom Development
Download my ebook on installing vicidial for free http://download.vicidial.com/ubuntu/VIC ... 100331.pdf
skype: deodax.cordova@gmail.com
m: +639172063730
boybawang
 
Posts: 926
Joined: Sat Nov 14, 2009 1:18 pm
Location: Dumaguete City, Negros Oriental, Philippines

Re: Advanced CPA(Answering Machine Detection) for VICIDIAL

Postby ruben23 » Tue Jun 26, 2012 1:35 am

Hi matt, any how to document for this even just a draft copy, thanks..
SkypeID: rlacumba
IBM x3200 Dual Core 2.4 Ghz.
4GB Ram
VERSION: 2.4-311a
BUILD: 110514-1351
© 2011 ViciDial Group
Asterisk 1.4.27-vici
Another VICI_day, same trunK, same Channel-->Transcode...
ruben23
 
Posts: 946
Joined: Thu Jul 31, 2008 10:35 am
Location: Davao City, Philippines

Re: Advanced CPA(Answering Machine Detection) for VICIDIAL

Postby Michael_N » Tue Jun 26, 2012 7:46 pm

trunk\vici\docs\Sangoma_Netborder_CPD_Walkthrough.txt
Michael_N
 
Posts: 687
Joined: Wed Jul 05, 2006 3:13 pm
Location: sweden


Return to General Discussion

Who is online

Users browsing this forum: No registered users and 2 guests