how to change password of administrator in gui

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how to change password of administrator in gui

Postby vici_king » Tue Nov 17, 2009 12:08 pm

Hi,

i am very new vicidial and some one have changed my administrator password of my gui can one please help out to change
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Postby Op3r » Tue Nov 17, 2009 12:16 pm

read the stickies.

Then you will know that you need to read the manual too.

Thanks
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Postby boybawang » Tue Nov 17, 2009 2:33 pm

You log in to your server via ssh, then type in mysql and on the mysql console which will look like this:

mysql> use asterisk;
mysql> select * from vicidial_users;

You will see a list of vicidial users and their corresponding passwords
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Postby vici_king » Tue Nov 17, 2009 2:40 pm

after entering into mysql what i am getting after hitting use asterisk; is DATABASE CHANGED but i couldnt find any vicidial-users
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Postby boybawang » Tue Nov 17, 2009 2:44 pm

its vicidial_users
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Postby boybawang » Tue Nov 17, 2009 2:46 pm

use this query to display usernames and passwords:

select user,pass from vicidial_users;
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Postby boybawang » Tue Nov 17, 2009 2:48 pm

to display the username and password only of the default admin user use this query:

select user,pass from vicidial_users where user='6666';
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Postby vici_king » Tue Nov 17, 2009 2:52 pm

after running this query i got Empty set(0.00 sec)
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Postby vici_king » Tue Nov 17, 2009 2:55 pm

Hey Thank you so much i got it
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Postby boybawang » Tue Nov 17, 2009 2:56 pm

Np
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hi

Postby hunter2009 » Tue Dec 15, 2009 1:28 pm

Hi boybawang"

I am fresher for the techinal support when am logged in the admin page am getting the error ....MySQL connect ERROR: Access denied for user 'cron'@'localhost' (using password: YES)

I dont have vicidial admin password and mysql cron pass we forgot that
now we have only server root password can u support for this how to trouble shoot this :shock:
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Postby williamconley » Wed Dec 16, 2009 10:23 pm

do you also have the mysql root password?

if so:

mysql -u root -p
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Postby hunter2009 » Fri Dec 18, 2009 3:49 pm

williamconley

I dont have mysql root password i have only server passwrd
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Postby williamconley » Fri Dec 18, 2009 9:50 pm

in that case, we could "crack" your mysql password (or actually just reset it, if you have the root password for the machine) and then you'd be good, but that's not something i'll be posting how to do here. LOL

is this machine "Operational" or is it still being set up for use?
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Re: how to change password of administrator in gui

Postby Pynk Global » Sat May 05, 2012 1:51 am

Really confused now. downloaded and installed 3.1.14 and exactly the same.
Seems to be no passwords in select user,pass from vicidial_users; Getting empty set
see below.

green2012:~ # mysql -p
Enter password:
Welcome to the MySQL monitor. Commands end with ; or \g.
Your MySQL connection id is 15850
Server version: 5.1.57-log SUSE MySQL RPM

Copyright (c) 2000, 2010, Oracle and/or its affiliates. All rights reserved.
This software comes with ABSOLUTELY NO WARRANTY. This is free software,
and you are welcome to modify and redistribute it under the GPL v2 license

Type 'help;' or '\h' for help. Type '\c' to clear the current input statement.

mysql> use asterisk
Database changed
mysql> select * from vicidial_users;
Empty set (0.00 sec)

mysql> use asterisk;
Database changed
mysql> select * from vicidial_users;
Empty set (0.00 sec)

mysql> select user,pass from vicidial_users;
Empty set (0.00 sec)

mysql> select user,pass from vicidial_users where user='6666';
Empty set (0.00 sec)
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Re: how to change password of administrator in gui

Postby williamconley » Sun May 06, 2012 4:03 pm

either you deleted your admin user instead of changing the password, or someone else deleted the users table, or you never had anything in it at all.

If you never had anything in it at all, it would be because your installation failed. In this case, it is best to start over and reinstall (as there are likely other problems, and it can take a long time to sort them out, a lot longer than a quick reinstall).

If you deleted your admin user, that would not explain the rest of them being missing.

If someone else deleted your users table ... you have a security issue and will need to resolve that and then reinstall to be sure you have a clean system.

What I am getting at here: If you fear the reinstall, you'll have a miserable time with Vicidial ... but if you reinstall several times and get used to it, you will find that building the Vicidial Server gets easier each time and there will then be nothing to fear. Then you can work on Reading the Manual while making money with Vicidial. ;)

If you do not observe any errors in the vicidial.log resulting from a problem during installation ... you'll need to check the .sql file used during installation for your version (in /usr/src/astguiclient/VERSION) and work backwards from the last command to find which command DID work ... then you may be able to find which command failed and manually execute them from there to the end.

Or try GoAutoDial or 3.1.15 ...

And watch for errors during the install! :)

Happy Hunting!
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Re: how to change password of administrator in gui

Postby sharath » Tue Aug 27, 2013 6:39 pm

Hi am using vicidial 2.2.1 unfortunately i deleted admin user name(6666) and password(1234) now i am not able to login has administrator in vicidial admin page so how to create same username and password....? please help on this...
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Re: how to change password of administrator in gui

Postby DomeDan » Wed Aug 28, 2013 5:55 am

You should have created a new thread about your problem.
use mysql to create the user again,
this is the query that the installer uses to create user 6666:
Code: Select all
INSERT INTO vicidial_users (user,pass,full_name,user_level,user_group,load_leads,campaign_detail,ast_admin_access,modify_users) values('6666','1234','Admin','9','ADMIN','1','1','1','1');
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Re: how to change password of administrator in gui

Postby switch2voip » Wed Nov 13, 2013 3:28 pm

Thanks it worked
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Re: how to change password of administrator in gui

Postby siva9997 » Fri May 09, 2014 12:11 pm

HI. how to change the vicidial root password. i forgot the root password now i cant be able to login to it. can you guys help me to change or retrieve the root password
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Re: how to change password of administrator in gui

Postby striker » Sat May 10, 2014 1:43 am

check the below link for resetting the root password in linux

http://java.dzone.com/articles/reset-ro ... -centosred
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