problem with agent login

[rudra_ach]

Hi all,

I've installed vicidial by following each and every step of the scratch install but when I tried to login with the agent user login ,password and phone user login and password , the call is not coming to the phone for conference.I'm not sure what exactly the problem.Is it a mysql problem??
I'm using fedora core5, with mysql rpm 5.0 version.Last time I've installed with vicidial v.1.1.12 worked fine.Any idea.In my asterisk logs I can see sendcron user frequently logged in and logged out.

Thanks in advance
regards
rudra

[mflorell]

Is there any output on the Asterisk CLI when you login?

If not then something is certainly wrong.

Do you get any output in your Javascript Console of Firefox?

[rudra_ach]

Hi

here some output while I login

After login the vicidial log in window comes but after 1 min none is in the session 865....

regards
rudra

*CLI> Jul 19 10:24:13 NOTICE[2265]: chan_iax2.c:5698 update_registry: Restricting registration for peer '100' to 60 seconds (requested 300)
Jul 19 10:24:13 NOTICE[2265]: chan_iax2.c:5698 update_registry: Restricting registration for peer '100' to 60 seconds (requested 300)
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
-- Remote UNIX connection
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1

[mflorell]

Post the results of this command on Linux command line:
"screen -r"

Also, post the contents of the vicidial_manager table after you try to login:
select * from vicidial_manager;

[rudra_ach]

Hi

this is the out put of vicidial_manager table after I login.

regards
rudra

Database changed
mysql> select * from vicidial_manager;
+--------+-----------+---------------------+--------+----------+---------------+---------+-----------+----------------------+-------------------+------------------+----------------+-------------+--------------------------------+------------+------------+------------+------------+------------+
| man_id | uniqueid | entry_date | status | response | server_ip | channel | action | callerid | cmd_line_b | cmd_line_c | cmd_line_d | cmd_line_e | cmd_line_f | cmd_line_g | cmd_line_h | cmd_line_i | cmd_line_j | cmd_line_k |
+--------+-----------+---------------------+--------+----------+---------------+---------+-----------+----------------------+-------------------+------------------+----------------+-------------+--------------------------------+------------+------------+------------+------------+------------+
| 65 | 0.0000000 | 2006-07-19 17:10:10 | NEW | N | 192.168.1.240 | | Originate | S0607191710108600051 | Channel: IAX2/100 | Context: default | Exten: 8600051 | Priority: 1 | Callerid: S0607191710108600051 | | | | | |
+--------+-----------+---------------------+--------+----------+---------------+---------+-----------+----------------------+-------------------+------------------+----------------+-------------+--------------------------------+------------+------------+------------+------------+------------+
1 row in set (0.00 sec)


I'm not using the screen.I just manually stated the server the out put of that

Jul 19 17:11:36 NOTICE[2325]: chan_iax2.c:7438 socket_read: Registration of 'demo' rejected: 'Registration Refused' from: '59.93.130.228'
Jul 19 17:11:36 NOTICE[2325]: chan_iax2.c:7438 socket_read: Registration of 'demo' rejected: 'Registration Refused' from: '59.93.130.228'
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
Jul 19 17:12:26 NOTICE[2325]: chan_iax2.c:7438 socket_read: Registration of 'demo' rejected: 'Registration Refused' from: '59.93.130.228'
Jul 19 17:12:26 NOTICE[2325]: chan_iax2.c:7438 socket_read: Registration of 'demo' rejected: 'Registration Refused' from: '59.93.130.228'
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1

[gschaller]

Try
iax show peers
or
sip show peers
to look for registered phones. It seems your phone is not registered to Asterisk.

[mflorell]

VICIDIAL will not work without "screen" installed. That is what all of the keepalive scripts in your crontab use to run all of the server-side applications

[rudra_ach]

Hi Dear,

Many many thankx for the solution.I've never through the screen is playing such an imporatnat role in vicidial.I installed it and it's working fine for me.

Thankx a lot

regards
rudra