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connection time is using sangoma CPA

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connection time is using sangoma CPA

Postby Michael_N » Sun Jan 10, 2010 9:33 am

Does the use of CPA inflict on the connection time, so the custumer has to wait longer before the call is connected to an agent?
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Postby mflorell » Sun Jan 10, 2010 9:44 am

That depends on your CPA settings. It can, but even when it does it is far faster than the built-in Asterisk CPA.
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