vicidial.org

by **gmcust3** » Wed Jan 20, 2010 1:51 pm

Is it possible to provide a Keypad for DTMF instead of Send DTMF and a text field ?

by **mflorell** » Thu Jan 21, 2010 10:44 pm

Sure, why not. You can program just about anything you want. I don't know that many companies that even use the Send DTMF at this point when you can just use your phone's dialpad now that DTMF passthru is standard.

by **gardo** » Fri Jan 22, 2010 11:12 am

Yep! Matt is right. You can now use your phone's (softphone, voip phone, and etc) numeric pad to pass DTMF.

by **aouyar** » Fri Jan 22, 2010 11:49 am

One question... I have a Vicidial System, sending DTMF using softphone dial pad works without problems, but sending DTMF using the Agent Interface fails. The system uses an IAX2 trunk to another Asterisk Server for calls to PSTN.

Can anyone give more insight on how DTMF pass-through works?

Asterisk 1.2.30.2
Vicidial 2.2rc3 r1313

by **gmcust3** » Fri Jan 22, 2010 12:25 pm

You can now use your phone's (softphone, voip phone, and etc) numeric pad to pass DTMF. : Great !!

by **mflorell** » Sat Jan 23, 2010 9:10 am

Send DTMF actually plays the audio of the DTMF tones. There is also an option on the AGI that executes the send dtmf to send only out-of-band signals.

by **aouyar** » Sat Jan 23, 2010 11:38 am

Thanks Matt, I will try the signalonly option for the Send DTMF AGI to see if it works better.

by **aouyar** » Mon Jan 25, 2010 7:19 pm

Thanks Matt,

I tried the signalonly option for the Send DTMF AGI and it definitely works better for IAX trunk with another IP PBX.

Is there any reason for not using signalonly option by default in extensions.conf?

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