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by vkad » Thu May 17, 2018 11:29 am
How can I add a carrier or a dialplan that is under a specific context.
Also, additionally, I want to be able to set a context to the phones so that they can only access that carrier or dialplan.
This is so that I can add an echo test dialplan to every server and only allow the agents to be able to access the echo test.
I want to disable direct dialing from their phones.
Vicibox 8.0.1 (Asterisk 13.21.0-vici) + Remote WebRTC Agents
Version: 2.14b0.5 | SVN: 2990 | DB Version: 1548
1 x DB + Web + Dialer - E3 1270 v6 + 16gb ddr4 + 256gb SSD
2 x Additional Dialer - E3 1270 v6 + 8gb ddr4 + 256gb SSD
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vkad
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by MJCoate » Mon May 21, 2018 12:51 pm
Does it *have* to go to an echo test? Because if you switch a phone's "Phone Context" to anything other than the word "default" they will not be able to dial out directly.
Mike Coate | VICIdial Technical Support Staff
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MJCoate
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by vkad » Mon May 21, 2018 3:53 pm
I know I want to enable dialing in such a way so that the agents can only dial out to the echo test.
Vicibox 8.0.1 (Asterisk 13.21.0-vici) + Remote WebRTC Agents
Version: 2.14b0.5 | SVN: 2990 | DB Version: 1548
1 x DB + Web + Dialer - E3 1270 v6 + 16gb ddr4 + 256gb SSD
2 x Additional Dialer - E3 1270 v6 + 8gb ddr4 + 256gb SSD
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vkad
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- Posts: 208
- Joined: Thu Nov 09, 2017 3:46 am
by MJCoate » Tue May 22, 2018 4:30 pm
In that case, all you need to do is make a call menu and put in your dialplan entry at the bottom of the call menu. Then in the phone entry, put the name of the call menu in the phone context.
Mike Coate | VICIdial Technical Support Staff
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MJCoate
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by vkad » Tue May 22, 2018 7:19 pm
That sounds great, thanks.
Will try this and update.
Vicibox 8.0.1 (Asterisk 13.21.0-vici) + Remote WebRTC Agents
Version: 2.14b0.5 | SVN: 2990 | DB Version: 1548
1 x DB + Web + Dialer - E3 1270 v6 + 16gb ddr4 + 256gb SSD
2 x Additional Dialer - E3 1270 v6 + 8gb ddr4 + 256gb SSD
-
vkad
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- Posts: 208
- Joined: Thu Nov 09, 2017 3:46 am
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