Open external web application in new tab on every call

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Open external web application in new tab on every call

Postby dspaan » Tue Oct 23, 2018 6:25 am

I want to fire an URL to an external web CRM in a new browser tab automatically on every inbound or outbound call. Can someone tell me what's the best way to do this?

None of the options i see in the campaign settings accomodate this, the three webform buttons require the agent to click them and the other URL options will not display for an agent and the CRM popup only shows when you login and not on a new call.
Regards, Dennis

Vicibox 8.0.1
Version: 2.14b0.5
SVN Version: 2951
DB Schema Version: 1540
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Re: Open external web application in new tab on every call

Postby williamconley » Tue Oct 23, 2018 8:45 am

Get Call Launch: Webform

Will pop up a new PAGE, but browser settings may allow this to be forced to "tab" instead of "page".
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Re: Open external web application in new tab on every call

Postby dspaan » Tue Oct 23, 2018 9:27 am

Ahaaaaa! :-) thanks Bill
Regards, Dennis

Vicibox 8.0.1
Version: 2.14b0.5
SVN Version: 2951
DB Schema Version: 1540
dspaan
 
Posts: 1000
Joined: Fri Aug 21, 2009 1:40 pm
Location: The Netherlands


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