Real Time Report

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Real Time Report

Postby speedmaker » Wed Sep 16, 2020 8:03 am

Hello,

in Real time Report i cant see the Agent ? only session id ? how to activate


Agents Time On Calls Campaign: |500| 2020-09-16 15:02:40
+-----------+----------+---------+------------+-------+------+------------------
| SESSIONID | STATUS | MM:SS | CAMPAIGN | CALLS | HOLD | IN-GROUP
+-----------+----------+---------+------------+-------+------+------------------
| 8600053 | DISPO | 143:55 | 500 | 9 |
+-----------+----------+---------+------------+-------+------+------------------
1 agents logged in on all servers
System Load Average: 0.77 1.03 1.00 M

thx
speedmaker
 
Posts: 3
Joined: Wed Sep 02, 2020 10:46 am

Re: Real Time Report

Postby carpenox » Wed Sep 16, 2020 1:20 pm

something is corrupt for you, try to check your mysql database:

mysqlcheck -p --auto-repair --all-databases
2 x Intel Xeon X3450 at 2.66GHz | 16GB DDR4
ViciBox v9.0.3 | Version: 2.14-769a | BUILD: 200912-0922 | SVN Version: 3297 | DB Schema Version: 1606 | Asterisk 13.34.0
http://www.CyburityLLC.com -: 844-PC-SATA-2 - :- www.contactcentersRus.com
carpenox
 
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Location: Deerfied Beach, FL


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