Dead call on manual dial via xlite!

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Dead call on manual dial via xlite!

Postby paulo111 » Fri Apr 30, 2021 10:03 am

Hello everyone!
Im having a problem when i make manual phone calls via xlite only in germany with prefix +49 ...When the operator makes the call it rings 3 or 4 times then looks like it responds but it has no sound at all...ive tried to make the call with the same number via my cell phone and its a mailbox.Sometimes it happens only with one ring opens the call and cant hear nothing,close it redial again and then the costumer its on call...the other problem is that when the costumer hangs up the call xlite stays open and then after 20 second it redirects the call itself to an italian number (random number) but none of the calls doesent hang up itself.I have tried 3 different servers that i have and the same problem happens (none of them is configured by a backup configuration by the others). I
have to mention that on the same server i have 3 prefixes that i place calls: +39(Italy),+33(France),+49(Germany), and this problem is only on Germany calls.

My trunk Configuration:

Dialplan Entry Configuration:

exten => _49XX.,1,AGI(agi://
exten => _49XX.,2,Set(CALLERID(num)=493056553374)
exten => _49XX.,3,Dial(${VOIPALB}/${EXTEN},,To)
exten => _49XX.,4,Hangup
exten => _0049XX.,1,AGI(agi://
exten => _0049XX.,2,Set(CALLERID(num)=493056553374)
exten => _0049XX.,3,Dial(${VOIPALB}/${EXTEN},,To)
exten => _0049XX.,4,Hangup

ViciBox v.7.0.1-160223
Asterisk 11.21.0-vici
Vicidial 2.14-694a
BUILD: 181005-1738

Thanks and best regards :)
Posts: 1
Joined: Fri Apr 30, 2021 8:16 am

Re: Dead call on manual dial via xlite!

Postby carpenox » Sat Jul 03, 2021 10:04 pm

Did you ever fix this paulo?
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Re: Dead call on manual dial via xlite!

Postby eyeofefil » Wed May 25, 2022 12:41 pm

I'm having the same exact problem, I hope somebody has a fix for this

VERSION: 2.14-692a
BUILD: 180927-0018
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Joined: Thu Feb 15, 2018 2:45 pm

Re: Dead call on manual dial via xlite!

Postby williamconley » Thu May 26, 2022 12:52 pm

eyeofefil wrote:I'm having the same exact problem, I hope somebody has a fix for this

For clarity: you're calling German numbers with +49 and it rings and results in NO sound? Or one of the other described outcomes?

I've found that "the same issue" is often ... not the same issue at all.

But if this is your issue: First try a different Carrier to connect your calls.
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