This one has NEW dispo, however last call was NA:
This is still AB, but should be NA:
No errors, vicidial_log contains every single call I checked. There are just couple of agents, so this system has no load at all.
Any ideas?
Leads are getting NEW instead of NA
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Leads are getting NEW instead of NA
by arrrrr » Mon Mar 20, 2023 4:11 am
I'm migrating very old vicidial setup to the latest version, everything seems to be fine, except one weird issue: some calls dispositioned by VDAD are either marked as NEW or have their previous dispo. Here are some examples:
This one has NEW dispo, however last call was NA:
This is still AB, but should be NA:
No errors, vicidial_log contains every single call I checked. There are just couple of agents, so this system has no load at all.
Any ideas?
This one has NEW dispo, however last call was NA:
This is still AB, but should be NA:
No errors, vicidial_log contains every single call I checked. There are just couple of agents, so this system has no load at all.
Any ideas?
Last edited by arrrrr on Mon Mar 20, 2023 10:10 am, edited 1 time in total.
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Re: Leads are getting NEW instead of NA
by mflorell » Mon Mar 20, 2023 7:08 am
This is a bug that was fixed last month, please upgrade your system to the latest svn/trunk revision.
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