All installation and configuration problems and questions
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by xedlinux » Tue Feb 03, 2009 6:22 pm
hi,
my problem when i logged on to vicidial.
Sorry, there are no available sessions:::::
please help me with this one. thanks.
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xedlinux
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by mflorell » Tue Feb 03, 2009 9:34 pm
did you recently change your server IP address?
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mflorell
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by ced » Wed Feb 04, 2009 12:04 pm
I have the same issue after fresh installation on openSUSE.
In researching the differences from the class laptop to the new installation - the install did not set up any conferences or system statuses (along with the user and pass of the admin user which is now resolved).
Is there a script available to add the conferences and statuses?
I am assuming the conferences not being in there is the reason for the error of: Sorry, there are no available sessions
CED
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ced
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by mflorell » Wed Feb 04, 2009 6:36 pm
What version of astguiclient are you installing?
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by mcargile » Fri Feb 06, 2009 10:31 am
xedlinux: Please go into admin.php and go to the Admin tab. Click on the link that says "Vicidial Conferences". Please make sure that you have entries in there that match the server ip for the dialer.
ced: Please doubt check that your followed the installation document to the letter. Issues such as these tend to arise from not following the directions properly.
Michael Cargile | Director of Engineering | ViciDialGroup | http://www.vicidial.com
The official source for VICIDIAL services and support. 1-888-894-VICI (8424)
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by Baylink » Fri Feb 06, 2009 4:07 pm
And -- the important part -- note that "Conferences" and "Vicidial Conferences" are separate things, and you have to make sure *both* are configured properly.
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Baylink
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by arunkoods » Mon Feb 16, 2009 7:19 am
hi,
Other than these things please check the etc/hosts file and compare it with working one and also check etc/sysconfig/networks.are free fell to ask for sample file.
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arunkoods
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