All installation and configuration problems and questions
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by spaquet » Tue Jun 16, 2009 6:13 am
Hi,
I'm using Vicidial 2.0.5 and I'm willing to block manual calls to be placed from soft phones.
I'm using SJPhone 1.6 and I did not found any option to block calls from being placed by agent.
I want all calls to be performed and managed by Vicidial and let no option to an agent to place call by hand using installed soft phone.
Thanks for your help
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spaquet
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by brett05 » Tue Jun 16, 2009 7:45 am
i seach also the same thing i want to block manual call from the softphone
maybe we can block the key pad of the softphone to block the manual dial to the agent
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brett05
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by mflorell » Tue Jun 16, 2009 8:10 am
In SVN trunk we have added a "Phone Context" field to the phones table which will allow you to set an IAX or SIP phone entry to a context that does not exist so that the phone cannot be used to dial out, but it will still work just fine with ViciDial.
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mflorell
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by spaquet » Tue Jun 16, 2009 8:11 am
Sounds a good idea.
Will give a try to that option (by hand since I'm not willing to upgrade to SVN).
Thanks
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spaquet
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