invalid extension

[mohan9966]

Hi everyone,
i have installed vicidialnow along with eyebeam soft phone. i can able to log in and am getting the message "you are currently only person in the conference" but when i click dial next number am getting the message "sorry invalid extension" can any one help me to resolve it.
am dialing for australia and am using dialplan as


[testcarrier]
disallow=all
allow=G729
type=friend
username=usr
secret=pass
host=67.205.103.73
dtmfmode=rfc2833


exten => _901161XXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _901161XXXXXXXXX,2,Dial(${TRUNKX}/${EXTEN:1},,To)
exten => _901161XXXXXXXXX,3,Hangup

[gardo]

Please post your Asterisk CLI when dialing.

[mohan9966]

Thanks for your kind reply bro..
am a new user and i dont know . so can you tell me exactly what would be the problem and how to post CLI

[williamconley]

Please read the stickies (required) and the manager's manual (also required, free version available for download on eflo.net).

Post your hardware/software versions and ANY extra software installed. (Put it in your signature so you don't have to remember it each time.)

Sit at the vicibox server (or use an SSH client like PuTTY, also free for download).

Code: Select all

# asterisk -R
> set verbose 20

[gardo]

Copy and paste here the output of your Asterisk CLI. As Williamconley said, you can use "putty" to login to your VicidialNOW box if you're using Windows on your workstation.

You can access the Asterisk CLI by entering "asterisk -rv" as root on the VicidialNOW server. Paste the output here when you're system starts dialing.

[benomg]

I'm having a similar problem with getting my trunk working properly. I'm using the settings from the providers support page, wwwdotmyteldotnetdotau/support_asteriskdotphp (sorry, i'm too new to post urls, the iax settings are at the bootom of that page). I put the parts that need to go in iax.conf in Account Entry field except for the registration string which I put in registration string. I gave it a carrier ID of testtrunk, which is my username. I selected IAX2 protocol and put the dialplan from the same help page in. My username and password was substituted in.

My CLI output when I make a call is...

-- Executing Dial("SIP/cc100-b785de78", "IAX2/testtrunk/1300360089") in new stack
Aug 7 12:35:01 WARNING[24726]: chan_iax2.c:2993 create_addr: No such host: testtrunk
Aug 7 12:35:01 NOTICE[24726]: app_dial.c:1076 dial_exec_full: Unable to create channel of type 'IAX2' (cause 3 - No route to destination)
== Everyone is busy/congested at this time (1:0/0/1)
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
-- Executing DeadAGI("SIP/cc100-b785de78", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----3-----CHANUNAVAIL----------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0

I'm thinking there is an issue with my dialplan relating to my trunk extension but I'm not knowledgeable enough to fix it. Can you please make any suggestions?

[williamconley]

have you downloaded the manual and gone through the steps one at a time? If so, where did you stop or get your first error?

I presume since you read the earlier messages in this thread that you read:

Please read the stickies (required) and the manager's manual (also required, free version available for download on eflo.net).

Post your hardware/software versions and ANY extra software installed. (Put it in your signature so you don't have to remember it each time.)

Yet I do not see your hardware/software with versions and any extra software in your signature or post ...

We're very happy to help you, but we can't give a response if we don't know what you've got. (Ask the repair guy to fix your car without telling him which one it is ... when you get back from shopping nothing will have been done, but you'll get in some more shopping LOL)

[benomg]

I did read that but obviously didn't take enough notice of it in my state of panic (I've been at it for days!).

I have now read the stickies and the manual and after reading those I'll now take my issue to the VicidialNOW section since that is what I used for the install. Thanks for the help. I hope I see you there.

And answering your question of the steps I took, like I just said, I used VicidialNOW and the guide from the sticky in the VicidialNOW section. I did not encounter any errors except for the warning you see in my previous post.

Just off topic, I tried looking for somewhere to add my software/hardware details to my signature but couldn't find anywhere to do that. Is that another function that comes after the "probationary" period or am I just proving my noobness even more? It's not appearing in profile if that's where it should be and I checked FAQ for hints.

[benomg]

Sigh... I can't seem to start a thread no matter what I do. I just get a message along the lines of "You cannot post links or personal info until you have posted twice and have been registered for 5 days". It must mean no thread starting for 5 days as I've taken links and anything that looks like personal info out to no avail.

So like I've said, I used VicidialNOW 1.2 to install. I followed the sticky guide in the VicidialNOW section and that's all I've done. The hardware is a very generic, in-house built machine as I'm just doing a test run to see what is involved in setting this thing up.

I'm using the settings from the providers support page, wwwdotmyteldotnetdotau/support_asteriskdotphp. Again, I'm too new to post urls. The trunk details I'm using are at the bottom of the page that I've tried linking to. I've pasted the important parts below.

register => username:password@server
[mytel]
host=server
secret=password
username=username
fromuser=username
type=peer
dtmfmode=rfc2833
trunk=no
qualify=yes
allow=all

[username]
context=incoming-voip
host=server
type=user
dtmfmode=rfc2833
trunk=no
qualify=yes
allow=all

Replace username with your Mytel IAX Account Name and password with your Mytel IAX Account Password in the register string.

exten => _X.,1,Dial(IAX2/username/${EXTEN})
exten => h,1,Hangup

IAX: UDP 4569 (this is just refering to the port forwarding needed which I have done on my Snapgear SG580)

I have put the registration string in registration string field, the accounts in Account Entry field, the dialplan in the Dialplan field. I have given it a carrier ID the same as my username. I have selected IAX2 protocol. My username, password and server info was substituted in.

I'm thinking the warning in my first post is trying to tell me exactly what the problem is. Is it just saying this because it is not registering with the IAX2 host? Is there better info I can gather to trouble shoot?

[benomg]

Yay I'm learning. My issue was due to the fact my provider was telling me to use the incoming conf to dial with.... I can now make calls over that trunk.