Dail time out while putting conference in vicidialnow ce1.2

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Dail time out while putting conference in vicidialnow ce1.2

Postby victrajkumar » Wed Sep 23, 2009 10:01 am

Dail time out while putting conference in vicidialnow ce1.2
victrajkumar
 
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Re: Dail time out while putting conference in vicidialnow ce

Postby gardo » Wed Sep 23, 2009 11:07 am

You need to post more information on what's happening to your system. Your post below is very informative.

Asterisk CLI?

victrajkumar wrote:Dail time out while putting conference in vicidialnow ce1.2
http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004

Dail time out while putting conference in vicidialnow ce1.2

Postby kishan » Thu Sep 24, 2009 4:16 am

I am also facing the same issue.

When I park the customer's call and put the transfer number in "Number to Call" field, it shows waiting for ring 45 sec. and then a pop-up comes saying "Dial timed out please contact your system administrator".

I tired in most of all the forums, but nobody is facing this kind of issue.

My dialplan is
exten => _1XXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _1XXXXXXXXXX,n,Dial(sip/${EXTEN}@voip,55,tTor)
exten => _1XXXXXXXXXX,n,Hangup()

exten => _44XXXXXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _44XXXXXXXXXX,n,Dial(sip/${EXTEN}@voip,55,tTor)
exten => _44XXXXXXXXXX,n,Hangup()


and VDAD transfer script is

;VICIDIAL_auto_dialer transfer scrip:
exten => 8365,1,Playback(silence)
exten => 8365,2,AGI(call_log.agi,${EXTEN})
exten => 8365,3,AGI(agi-VDADtransfer.agi,${EXTEN})
exten => 8365,4,AGI(agi-VDADtransfer.agi,${EXTEN})
exten => 8365,5,AGI(agi-VDADtransfer.agi,${EXTEN})
exten => 8365,6,Hangup
(this script i got it from one of the forum)

existing VDAD script is

; VICIDIAL_auto_dialer transfer script:
exten => 8365,1,Playback(sip-silence)
exten => 8365,2,AGI(agi://127.0.0.1:4577/call_log)
exten => 8365,3,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----SO)
exten => 8365,4,AGI(agi-VDAD_ALL_outbound.agi,NORMAL-----SO)
exten => 8365,5,Hangup

Please give me the solution ASAP. Its very urgent.
kishan
 
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Joined: Mon Aug 10, 2009 2:02 am

Postby gardo » Thu Sep 24, 2009 11:22 am

Please post your Asterisk CLI when dialing and parking.
http://goautodial.com
Empowering the next generation contact centers
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Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004


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