Stuck on campaign design

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Stuck on campaign design

Postby Philip_38 » Thu Oct 01, 2009 10:36 am

I am testing vicidial for a doctor who needs a very simple campaign: dial a few thousand numbers, if the call gets picked up, play a message and hang-up, if it reaches a voicemail, play a different or the same message and close the call. No live agents. I loaded the leads but I am stuck as where to load the message in a wave file, asterisk-compatible, and where to tell vicidial to play the message.
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Postby mflorell » Fri Oct 02, 2009 9:49 pm

I assume you are using 2.0.5 since you did not mention your version.

audio files get loaded in the /var/lib/asterisk/sounds directory

We recommend using 8bit 16k PCM wav audio files

Have you read the full ViciDial Manager Manual?
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