Multiple TFN

[jojo1031]

Does anyone here already tried configuring multiple Toll free number on a single campaign?

Hope to hear your inputs.

Thanks,

Jojo

[mflorell]

Yes, I have programmed dozens of 800 numbers with calls coming in going to the same campaign.

admin.php version and build?

[jojo1031]

Hi Matt,

admin.php version and build:
VERSION: 2.0.5-174
BUILD: 90522-0506

Below is my configuration on extension.conf with 3 TFNs pointing to a single campaign and ingroup:

exten => 8001111111,1,Ringing
exten => 8001111111,2,Wait(1)
exten => 8001111111,3,Answer
exten => 8001111111,4,AGI(agi-VDAD_ALL_inbound.agi,CIDLOOKUPRC-----LB-----testingroup-----8001111111-----Closer-----park----------999-----1-----testcampaign)
exten => 8001111111,5,Hangup

exten => 8002222222,1,Ringing
exten => 8002222222,2,Wait(1)
exten => 8002222222,3,Answer
exten => 8002222222,4,AGI(agi-VDAD_ALL_inbound.agi,CIDLOOKUPRC-----LB-----testingroup-----8002222222-----Closer-----park----------999-----1-----testcampaign)
exten => 8002222222,5,Hangup

exten => 8003333333,1,Ringing
exten => 8003333333,2,Wait(1)
exten => 8003333333,3,Answer
exten => 8003333333,4,AGI(agi-VDAD_ALL_inbound.agi,CIDLOOKUPRC-----LB-----testingroup-----8003333333-----Closer-----park----------999-----1-----testcampaign)
exten => 8003333333,5,Hangup

Is my configuration correct? Do I need to create 3 different ingroups for my 3 TFNs?

Thanks,

Jojo

[eliasferreyra]

i recommend you use this

exten => 8001111111,1,AGI(agi-VDAD_inbound_calltime_check.agi,testingroup-----YES-----START)
exten => 8001111111,2,Ringing
exten => 8001111111,3,Wait(1)
exten => 8001111111,4,Answer
exten => 8001111111,5,AGI(agi-VDAD_ALL_inbound.agi,CIDLOOKUPRC-----LB-----testingroup-----8001111111-----Closer-----park----------999-----1-----testcampaign)
exten => 8001111111,6,Hangup


the timecheck script matchs with the ingroup calltime and you can use the afterhours configs you can set the recording message for afterhours on the same ingroup and your dialplan will be more pro

[jojo1031]

Thanks for sharing your idea eliasferreyra.

My concern is still unanswered. Any help would greatly appreciated.

Regards,

Jojo

[eliasferreyra]

yeah i have configured multiple tfn and you r doing correct is good

[jojo1031]

Which is better.

1. point all TFN to a single ingroup.
2. create mulitiple ingroups for each TFN.

Thanks,

Jojo

[eliasferreyra]

all depends on where you r going to send the calls if is to a different campaigns by numbers


you need to identify the dialed number by the customer
and to this point you have to do diferent dial plans pointing to the campaign that the numbet tfn must be directed

[jojo1031]

Which is better.

1. point all TFN to a single ingroup.
2. create mulitiple ingroups for each TFN.

All TFN's will be pointing to a single campaign.

[eliasferreyra]

better create a single ingroup and send all calls to the same but doing each number with his own dial plan like haved you do


exten => 8001111111,1,Ringing
exten => 8001111111,2,Wait(1)
exten => 8001111111,3,Answer
exten => 8001111111,4,AGI(agi-VDAD_ALL_inbound.agi,CIDLOOKUPRC-----LB-----testingroup-----8001111111-----Closer-----park----------999-----1-----testcampaign)
exten => 8001111111,5,Hangup

exten => 8002222222,1,Ringing
exten => 8002222222,2,Wait(1)
exten => 8002222222,3,Answer
exten => 8002222222,4,AGI(agi-VDAD_ALL_inbound.agi,CIDLOOKUPRC-----LB-----testingroup-----8002222222-----Closer-----park----------999-----1-----testcampaign)
exten => 8002222222,5,Hangup

exten => 8003333333,1,Ringing
exten => 8003333333,2,Wait(1)
exten => 8003333333,3,Answer
exten => 8003333333,4,AGI(agi-VDAD_ALL_inbound.agi,CIDLOOKUPRC-----LB-----testingroup-----8003333333-----Closer-----park----------999-----1-----testcampaign)
exten => 8003333333,5,Hangup

[jojo1031]

Thanks eliasferreyra! You're the man!

[mflorell]

Any reason you aren't using the web-based DID configuration within admin.php?

[jojo1031]

I'm used to configure the old way but I will try it.