Attended Transfer

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Attended Transfer

Postby bbendy » Tue Oct 20, 2009 5:10 pm

Hi,

If we have a rep logged into a MeetMe conference and they get a call from the dialer, can they do a attended transfer out and sit on the call and still get no new calls from the dialer?

Same concept as well for calls coming from a InGroup, does this hold true.

Maybe im just overlooking something simple and can't figure it out, would not surprise me!

Thanks for any help or suggestions
bbendy
 
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Postby mflorell » Wed Oct 21, 2009 8:29 am

Yes, this is covered in the manual as well as the help screens in admin.php

You need to use the CXFER90009 number-to-dial to do consultative transfers.
mflorell
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