Inaccurate Stats

[spinto]

We just completed a multi-server install. Everything is working fine except for the real-time stats. Even though there were answered calls, the drop percentage is at 100%. I'm not sure if the problem is that calls going out the second server aren't being recorded in the stats correctly.

All calls are being made and connecting. Here's my info:

VERSION: 2.2.0-223
BUILD: 91121-0334

Server 1 (Main Server): Asterisk Version 1.2.30.2
Server 2: Asterisk Version 1.4.21.2-vici

Both servers are using scripts from the 2.2.0 version.

[mflorell]

You have to define what are "Human Answered" stats yourself in the System Statuses and Campaign Statuses screens.

[spinto]

We have that defined. Will the drop percentage be calculated dropped calls/human answered?

[mflorell]

yes