Vicidial Conferences (Overlap)

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Vicidial Conferences (Overlap)

Postby enjay » Tue Nov 21, 2006 12:27 pm

I am experiencing an issue with conference overlaps. When people start logging into the agc/vicidial.php it is handing out the same conference to multiple people. My vicidial_conferences table is populated properly.

Any idea what would cause this?

-Art
enjay
 
Posts: 806
Joined: Mon Jun 19, 2006 12:40 pm
Location: Utah

Postby mflorell » Tue Nov 21, 2006 12:38 pm

do you have any duplicates in vicidial_conferences?
mflorell
Site Admin
 
Posts: 18338
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Postby enjay » Tue Nov 21, 2006 12:53 pm

I will confirm that, one other question.. If my hopper level is set to 100 yet my hopper is reaching in excess of 700 what could cause that?

-enjay
enjay
 
Posts: 806
Joined: Mon Jun 19, 2006 12:40 pm
Location: Utah

Postby enjay » Tue Nov 21, 2006 1:25 pm

Nope no duplicates...
enjay
 
Posts: 806
Joined: Mon Jun 19, 2006 12:40 pm
Location: Utah

Postby mflorell » Tue Nov 21, 2006 1:37 pm

I have seen that happen once before with reserved leads on one server after Asterisk has crashed. If you do a "select * from vicidial_hopper" do you see anything strange?
mflorell
Site Admin
 
Posts: 18338
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida


Return to Support

Who is online

Users browsing this forum: No registered users and 80 guests