How to find out these stuffs ?

Hi all,
i need your help
please don't mind i am looking like a big question for everyone, i am very new 2 this stuff
1) how to get the leads back from the campagin
2) how to set the call back option for time and date
3) how to barge the calls
4) how to add list id for leads
5) i am dialing with 5 agents what is the best selection for auto dialing wth predicitive and what is level of hopper
too many questions to be continued............
(don't mind)
i need your help
please don't mind i am looking like a big question for everyone, i am very new 2 this stuff
1) how to get the leads back from the campagin
2) how to set the call back option for time and date
3) how to barge the calls
4) how to add list id for leads
5) i am dialing with 5 agents what is the best selection for auto dialing wth predicitive and what is level of hopper
too many questions to be continued............
(don't mind)