vicidial.org

Good Day!

Im just wondering, how will i configure an IVR for my outbound account..
The sequence should be like after the person pick up my call an IVR should be play first so that she/he could choose whether to end the conversation or continue the conversation..

Now the problem is I dont know where should i put my recorded spiel for this IVR and also how will I make it work... ( in other word I dont know where to start )

Frankly speaking Im kinda new in Vicidial though i have a working server running on a predictive method..

Could someone here PLEASE help me.. I really need to make this work. Thank you in advance..

I used the complete installer of vicidial ce 1.3 and its running on a HP p6155d.
CONNECTION TYPE : Stand alone (2 NIC)
VERSION: 2.0.5-174
BUILD: 90522-0506

when you post, please post your entire configuration including (but not limited to) your installation method and OS with kernel or version, vicidial version and build, asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box.

Similar to This:
Vicibox X.X from .iso | Vicidial X.X.X Build XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation

this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)
__

Get into the manual and look up "Survey" (which is available at the top of the Detail screen when defining a Campaign)
__

Please do not double post
viewtopic.php?p=53216&highlight=#53216

There is nothing in this Post i need setting how to set IVR in Outbound calls in vicidial's


(Re: HOW TO SETUP AN IVR FOR OUTBOUND CAMPAIGN
Postby williamconley » Thu Oct 12, 2017 3:27 am

I see you didn't read the previous test in this post. This post was a duplicate of another post. In the other post was the response. Please read it. Here's the link, from below, for you:

viewtopic.php?p=53240#53240)

Look at the post at the bold text between the two "__" lines. Have you done what it says?

Sir Can you give me any example for IVR in outbound how to set up settings.
i mean setting and all.

Yes. It's in the manual under survey (which is available at the top of the Detail screen when defining a Campaign)

williamconley wrote:Look at the post at the bold text between the two "__" lines. Have you done what it says?

I want to do first IVR of 4 seconds when call is connected in CRM in VC Dial server.