WORKING OF VICIDIALER??

All installation and configuration problems and questions

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Postby mflorell » Fri Jun 30, 2006 11:40 am

Something else is using port 5038 then. run 'ps -A' and make sure that there are no other Asterisk processes running or Zombie.
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Postby nitinsrivastava » Fri Jun 30, 2006 12:56 pm

i have checked but there is no other asterisk process running. Please help me.
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Postby mflorell » Fri Jun 30, 2006 1:10 pm

run this and post the results:

"nmap -sT -p 1-5570 localhost"
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Postby nitinsrivastava » Fri Jun 30, 2006 1:26 pm

[root@asterisk ~]# nmap -sT -p 1-5570 localhost

Starting nmap 3.70 ( http://www.insecure.org/nmap/ ) at 2006-06-30 23:55 IST
Interesting ports on localhost.localdomain (127.0.0.1):
(The 5555 ports scanned but not shown below are in state: closed)
PORT STATE SERVICE
21/tcp open ftp
22/tcp open ssh
25/tcp open smtp
80/tcp open http
111/tcp open rpcbind
113/tcp open auth
139/tcp open netbios-ssn
443/tcp open https
445/tcp open microsoft-ds
724/tcp open unknown
2000/tcp open callbook
3128/tcp open squid-http
3306/tcp open mysql
4445/tcp open unknown
5038/tcp open unknown

Nmap run completed -- 1 IP address (1 host up) scanned in 2.437 seconds
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Postby mflorell » Fri Jun 30, 2006 1:31 pm

Looks like the port is locked open somehow. Have you rebooted this server inbetween uninstalling and reinstalling Asterisk.
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Postby nitinsrivastava » Fri Jun 30, 2006 1:40 pm

No, just after completeing my full installation and configurations i have checked it was running well. Then I have used kill command tokill that proccess by using its PID then restarted asterisk manually, it started working, then i have registered my firefly softphone to the asterisk then at last i have tryied tomake calls from it to US,then after i had seen that my manager_custom.conf file is missing. Sudden error occured. and asterisk stoped working. Then i have copied my old manager_custom.conf file from my backup to that folder again and i have tried to start it maunally again but it not started. Finally i have rebooted my system twice but no progress is seen.
please help me
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Postby mflorell » Fri Jun 30, 2006 2:04 pm

Somehow Asterisk is locking up that port. It might be starting up at bootup and just crashing but not releasing the port. I have never seen that before so I don't know what the problem could be.

At this point I think you woul dbe better off just clearing off your server and doing a fresh Slackware 10.2 Linux install and following the SCRATCH_INSTALL.
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Postby nitinsrivastava » Sat Jul 01, 2006 8:26 am

Hi,
I have got started my asterisk again, My output of it when i make call through my softphone connected to asteerisk with details given below.

Perl Environment Dump:
0|PRI-----NODEBUG-----16---------------|
AGI Environment Dump:
-- accountcode =
-- callerid = gs102
-- calleridname = 7777
-- callingani2 = 0
-- callingpres = 0
-- callingtns = 0
-- callington = 0
-- channel = SIP/gs102-2223
-- context = default
-- dnid = #
-- enhanced = 0.0
-- extension = h
-- language = en
-- priority = 2
-- rdnis = unknown
-- request = VD_hangup.agi
-- type = SIP
-- uniqueid = 1151759901.0
AGI Environment Dump: |1151759901.0|SIP/gs102-2223|h|SIP|gs102|7777|2|

DEBUG: NODEBUG

VD_hangup : gs102 SIP/gs102-2223 2
+++++ VD hangup START : |1151759901.0|SIP/gs102-2223|h|SIP|gs102|0|2006-07-01 18:48:26||2|7777|


|SELECT lead_id,callerid FROM vicidial_auto_calls where uniqueid = '1151759901.0' limit 1;|

VD hangup: no VDAC record found: 1151759901.0 7777
-- AGI Script VD_hangup.agi completed, returning 0
-- AGI Script VD_hangup.agi completed, returning 0
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Postby marvin » Sat Jul 01, 2006 8:47 am

wats the output of "screen -r" and "ps -x"
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Postby nitinsrivastava » Sat Jul 01, 2006 8:59 am

[root@asterisk agc]# ps -x
Warning: bad syntax, perhaps a bogus '-'? See /usr/share/doc/procps-3.2.3/FAQ
PID TTY STAT TIME COMMAND
1 ? S 0:01 init [5]
2 ? SN 0:00 [ksoftirqd/0]
3 ? S< 0:00 [events/0]
4 ? S< 0:00 [khelper]
5 ? S< 0:00 [kacpid]
21 ? S< 0:00 [kblockd/0]
22 ? S 0:00 [khubd]
34 ? S< 0:00 [aio/0]
33 ? S 0:01 [kswapd0]
108 ? S 0:00 [kseriod]
184 ? S< 0:00 [kmirrord]
185 ? S< 0:00 [kmir_mon]
193 ? D 0:02 [kjournald]
1135 ? S<s 0:00 udevd
1793 ? S< 0:00 [kauditd]
1824 ? S< 0:00 [kmpathd/0]
1845 ? S 0:00 [kjournald]
2337 ? Ds 0:01 syslogd -m 0
2341 ? Ss 0:00 klogd -x
2412 ? Ss 0:00 rpc.idmapd
2488 ? S 0:00 /usr/sbin/smartd
2498 ? Ss 0:00 /usr/sbin/acpid
2527 ? Ss 0:00 /usr/sbin/sshd
2537 ? S 0:00 /usr/sbin/xpl/xplhub
2552 ? Ss 0:00 xinetd -stayalive -pidfile /var/run/xinetd.pid
2575 ? S 0:00 /usr/sbin/vsftpd /etc/vsftpd/vsftpd.conf
2610 ? S 0:00 /bin/sh /usr/bin/mysqld_safe --defaults-file=/etc/my. 2667 ? Ss 0:00 /usr/sbin/amd -F /etc/amd.conf
2678 ? S 0:00 [rpciod]
2679 ? S 0:00 [lockd]
2691 ? Ss 0:00 sendmail: accepting connections
2714 ? Ss 0:00 /usr/sbin/httpd
2770 ? Ss 0:00 crond
2803 ? Ss 0:00 squid -D
2855 ? Ss 0:00 smbd -D
2859 ? Ss 0:00 nmbd -D
2867 ? S 0:00 smbd -D
2877 ? Ss 0:00 /usr/sbin/atd
2906 ? Ss 0:00 cups-config-daemon
2917 ? Ss 0:02 hald
2951 ? S 0:00 NetworkManager
3378 tty1 Ss+ 0:00 /sbin/mingetty tty1
3379 tty2 Ss+ 0:00 /sbin/mingetty tty2
3380 tty3 Ss+ 0:00 /sbin/mingetty tty3
3381 tty4 Ss+ 0:00 /sbin/mingetty tty4
3382 tty5 Ss+ 0:00 /sbin/mingetty tty5
3383 tty6 Ss+ 0:00 /sbin/mingetty tty6
3384 ? Ss 0:00 /usr/bin/gdm-binary -nodaemon
3803 ? S 0:00 /usr/bin/gdm-binary -nodaemon
3808 ? S 5:37 /usr/X11R6/bin/X :0 -audit 0 -auth /var/gdm/:0.Xauth
3914 ? Ss 0:00 /usr/bin/gnome-session
3945 ? Ss 0:00 /usr/bin/ssh-agent -s
3978 ? S 0:00 /usr/bin/dbus-launch --exit-with-session /etc/X11/xin 3979 ? Ss 0:00 dbus-daemon-1 --fork --print-pid 8 --print-address 6
3983 ? S 0:01 /usr/libexec/gconfd-2 5
3988 ? S 0:00 /usr/bin/gnome-keyring-daemon
3990 ? Ss 0:00 /usr/libexec/bonobo-activation-server --ac-activate - 3993 ? S 0:00 /usr/libexec/gnome-settings-daemon --oaf-activate-iid 3999 ? S 0:08 /usr/libexec/gam_server
4034 ? Ss 0:15 /usr/bin/metacity --sm-client-id=default1
4039 ? Ss 0:05 gnome-panel --sm-client-id default2
4041 ? Ssl 0:10 nautilus --no-default-window --sm-client-id default3
4043 ? Ss 0:00 gnome-volume-manager --sm-client-id default6
4046 ? Ss 0:00 eggcups --sm-client-id default5
4048 ? Ss 0:00 pam-panel-icon --sm-client-id default0
4051 ? S 0:00 /sbin/pam_timestamp_check -d root
4059 ? Sl 0:00 /usr/libexec/gnome-vfs-daemon --oaf-activate-iid=OAFI 4109 ? S 0:00 /usr/libexec/mapping-daemon
4185 ? S 0:26 /usr/libexec/wnck-applet --oaf-activate-iid=OAFIID:GN 4208 ? S 0:01 /usr/libexec/gnome-netstatus-applet --oaf-activate-ii 4241 ? S 0:00 /usr/libexec/mixer_applet2 --oaf-activate-iid=OAFIID: 4245 ? S 0:00 /usr/libexec/clock-applet --oaf-activate-iid=OAFIID:G 4248 ? S 0:00 /usr/libexec/notification-area-applet --oaf-activate- 4399 ? S 0:00 /bin/sh /usr/lib/firefox-1.0.8/firefox -UILocale en-U 4430 ? S 0:00 /bin/sh /usr/lib/firefox-1.0.8/run-mozilla.sh /usr/li 4435 ? Sl 7:49 /usr/lib/firefox-1.0.8/firefox-bin -UILocale en-US
4546 ? Z 0:00 [netstat] <defunct>
5093 ? Sl 0:24 /usr/bin/gnome-terminal
5099 ? S 0:00 gnome-pty-helper
5100 pts/7 Ss 0:00 bash
6855 ? S 0:20 gaim
7055 ? S 0:00 smbd -D
7804 ? S 0:00 smbd -D
9223 pts/7 S 0:00 /bin/sh /usr/local/AdventNet/ScanFi/bin/startDB.sh 33 9230 pts/7 S 0:00 /usr/local/AdventNet/ScanFi/bin/../mysql/bin/mysqld - 9241 pts/7 S 0:00 /usr/local/AdventNet/ScanFi/bin/../mysql/bin/mysqld - 9242 pts/7 S 0:00 /usr/local/AdventNet/ScanFi/bin/../mysql/bin/mysqld - 9243 pts/7 S 0:00 /usr/local/AdventNet/ScanFi/bin/../mysql/bin/mysqld - 9244 pts/7 S 0:00 /usr/local/AdventNet/ScanFi/bin/../mysql/bin/mysqld - 9245 pts/7 S 0:00 /usr/local/AdventNet/ScanFi/bin/../mysql/bin/mysqld - 9250 pts/7 S 0:00 /usr/local/AdventNet/ScanFi/bin/../mysql/bin/mysqld - 9251 pts/7 S 0:00 /usr/local/AdventNet/ScanFi/bin/../mysql/bin/mysqld - 9252 pts/7 S 0:00 /usr/local/AdventNet/ScanFi/bin/../mysql/bin/mysqld - 9253 pts/7 S 0:00 /usr/local/AdventNet/ScanFi/bin/../mysql/bin/mysqld -10599 ? Ss 0:00 sshd: root@pts/8
10638 pts/8 Ss+ 0:00 -bash
10997 pts/8 S 0:00 mpg123 -q -s --mono -r 8000 -b 2048 -f 4096 TristeAle11058 pts/8 S 0:00 mpg123 -q -s --mono -r 8000 -b 2048 -f 4096 TristeAle11077 pts/7 S 0:00 mpg123 -q -s --mono -r 8000 -b 2048 -f 4096 TristeAle11700 ? S 0:00 smbd -D
12426 ? S 0:00 [pdflush]
16004 pts/7 Sl 0:00 asterisk -vvvvvvvvvvvvgc
16016 pts/7 S 0:00 mpg123 -q -s --mono -r 8000 -b 2048 -f 4096 TristeAle16019 pts/7 S 0:00 mpg123 -q -s --mono -r 8000 -b 2048 -f 4096 TristeAle16518 pts/7 S 0:00 /bin/bash
18297 ? S 0:00 [pdflush]
21147 pts/7 Z 0:00 [call_log.agi] <defunct>
21149 pts/7 Z 0:00 [VD_hangup.agi] <defunct>
22759 ? S 0:00 smbd -D
22760 ? S 0:00 smbd -D
24013 pts/7 Z 0:00 [call_log.agi] <defunct>
24015 pts/7 Z 0:00 [VD_hangup.agi] <defunct>
31247 ? S 0:00 smbd -D
1973 ? S 0:00 smbd -D
3735 ? S 0:00 smbd -D
8118 ? S 0:00 crond
8125 ? Ss 0:00 /usr/bin/perl /home/cron/AST_manager_kill_hung_conges 8165 ? R 0:00 sendmail: ./k61Dw47e008161 from queue
8174 ? Ss 0:00 /usr/bin/SCREEN -d -m -S ASTVDauto /home/cron/AST_VDa 8175 pts/2 Ss+ 0:00 /usr/bin/perl /home/cron/AST_VDauto_dial.pl
8229 ? S 0:00 /usr/sbin/atd
8230 ? SN 0:00 sh
8231 ? SN 0:00 /bin/sh
8232 ? SN 0:00 /usr/bin/perl /home/cron/ADMIN_keepalive_AST_send_lis 8237 ? S 0:00 /usr/sbin/atd
8238 ? SN 0:00 sh
8239 ? SN 0:00 /bin/sh
8240 ? SN 0:00 /usr/bin/perl /home/cron/ADMIN_keepalive_AST_send_lis 8241 pts/7 R+ 0:00 ps -x


[root@asterisk agc]# screen -r
There are several suitable screens on:
8528.ASTsend (Detached)
8174.ASTVDauto (Detached)
Type "screen [-d] -r [pid.]tty.host" to resume one of them.
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Postby nitinsrivastava » Sat Jul 01, 2006 9:52 am

hi,
when i use to dial any number from my softphone then i get this output

-- Executing Dial("SIP/gs102-9d30", "Zap/g2/0999717147423863||tTo") in new stack
-- Executing Dial("SIP/gs102-9d30", "Zap/g2/0999717147423863||tTo") in new stack

but it must be
-- Executing Dial("SIP/gs102-9d30", "Zap/g2/70999717147423863||tTo") in new stack
-- Executing Dial("SIP/gs102-9d30", "Zap/g2/70999717147423863||tTo") in new stack
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Postby nitinsrivastava » Sat Jul 01, 2006 11:08 am

hi
what DTMF tone must be said from vicidialer web form to make calls.
I am using meetme
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Postby mflorell » Sat Jul 01, 2006 11:17 am

I'm not sure what you're asking about DTMF tones and the web form. Could you be more specific?

As for your Dial issue, why not just add a 7 to your Dial string after Zap/g2/
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Postby nitinsrivastava » Sat Jul 01, 2006 11:28 am

can u let me where to put 7, If u have no objection then i can mail my extensions.conf file to you.
I was asking for SEND DTMF for /agc/vicidial.php page.
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Postby marvin » Sat Jul 01, 2006 12:20 pm

hello nitin,

i got your extensions.conf that u send, i notice that its pretty messed up.
i would suggest to read, follow and understand carefully the scartch install.

dont use aah or trixbox if your not yet very familiar with asterisk.
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Working of ViciDialer

Postby Nitin » Sun Jul 02, 2006 5:56 am

Hi Marvin,

What do you recommend I use instead of aah or Tribox to make outbound calls using the dialer.

Thanks
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Postby marvin » Sun Jul 02, 2006 11:56 pm

if your not familiar with asterisk follow the scratch install and if you are use aah2.7
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Postby nitinsrivastava » Thu Jul 06, 2006 8:14 am

Hi ,
when i was following the scratch_install file then in PHASE 3 in step 7 i am getting the errors.

7. Go to ftp://ftp.mamalinux.com/pub/atftp and download the aftpd package
- to install this directly on the command line type:


this url is not working ftp://ftp.mamalinux.com/pub/atftp/atftp-0.7.tar.gz so i am not able to use this command
ncftpget ftp://ftp.mamalinux.com/pub/atftp/atftp-0.7.tar.gz
please if u have any new URL then post me else can i leave it.

with regards,
Nitin
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Postby mflorell » Thu Jul 06, 2006 8:39 am

atftp is OPTIONAL as it says in the SCRATCH INSTALL.

Do you have a need for a tftp server for your VOIP phones?
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Postby nitinsrivastava » Fri Jul 07, 2006 8:15 am

hi,
I have tried to upgrade the Kernel 2.4.31 to Kernel 2.6 i got lots of problem, My OS got crashed. Is there any OS which come with default kernel 2.6 and supports your VICIDIALER, since ztdummy does not get installed with kernel 2.4 and i have no timer device attached with my System. In ckware 10.2 can we install kernel 2.6 during the installation phase only without need to be recompiled.

please reply soon.
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Postby mflorell » Fri Jul 07, 2006 9:26 am

2.6 kernel is tricky to get working with ztdummy. We did it but it took us several days of kernel rebuilds to get it right on Slackware and that was for a specialized portable platform.

We are working on instructions to do this on normal hardware, but it will not be done for a few weeks at the rate we are going.
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Postby nitinsrivastava » Tue Jul 11, 2006 3:48 am

Hi,
I have gone through the digium website and searched there for X100P cards, but there is no such card available there is X100M. can we use it as a timing device for vicidialer.
reply soon
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Postby mflorell » Tue Jul 11, 2006 5:47 am

just type "x100p" into google and you'll find several companies that sell it. Digium stopped selling them because there were was a lot of competition and the support costs were too much for the price they were selling them at.

I usually get mine off of ebay, but x100p.com is a good source as well.
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voxzone.com

Postby voxzone » Sat Jul 29, 2006 8:24 am

hello,

please visit www.voxzone.com for getting the x100p cards,

regards,
Voxzone.
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Where to find atftp

Postby prabhakar_asterisk » Sun Aug 06, 2006 11:13 pm

HI
I AM TRYING TO INSTALL ASTERISK WITH VICIDIALER IN MY OFFICE.I NEED ATFTP WHICH I COULDNT FIND FROM THE SITE WHICH IS MENTIONED IN SCARTCH_INSTALL.CAN ANYONE LET ME KNOW THE ALTERNATIVE URL.I COULDNT FIND IT IN GOOGLE
THANKS
PRABHAKAR

atftp is OPTIONAL as it says in the SCRATCH INSTALL.

Do you have a need for a tftp server for your VOIP phones?
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Error whilst installing MySQL

Postby prabhakar_asterisk » Sun Aug 06, 2006 11:58 pm

Hi
Sorry for mailing again.I encountered the following error while installing MySQL

root@localhost mysql-4.0.27]# scripts/mysql_install_db
Preparing db table
Preparing host table
Preparing user table
Preparing func table
Preparing tables_priv table
Preparing columns_priv table
Installing all prepared tables
060807 10:16:56 /usr/local/mysql/libexec/mysqld: unknown variable 'old_passwords=1'

Installation of grant tables failed!

Examine the logs in /var/lib/mysql for more information.
You can also try to start the mysqld daemon with:
/usr/local/mysql/libexec/mysqld --skip-grant &
You can use the command line tool
/usr/local/mysql/bin/mysql to connect to the mysql
database and look at the grant tables:

shell> /usr/local/mysql/bin/mysql -u root mysql
mysql> show tables

Try 'mysqld --help' if you have problems with paths. Using --log
gives you a log in /var/lib/mysql that may be helpful.

The latest information about MySQL is available on the web at
http://www.mysql.com
Please consult the MySQL manual section: 'Problems running mysql_install_db',
and the manual section that describes problems on your OS.
Another information source is the MySQL email archive.
Please check all of the above before mailing us!
And if you do mail us, you MUST use the /usr/local/mysql/bin/mysqlbug script!

Can anyone let me know how to rectify the problem

THANKS AGAIN
PRABHAKAR
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Postby mflorell » Mon Aug 07, 2006 5:52 am

MySQL 4.0.27 does not use old-passwords.

atftp is not required and is only useful if you have hardphones that need to grab firmware from it.
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Postby prabhakar_asterisk » Mon Aug 07, 2006 10:32 pm

thanks mflorell
can you tell me how to rectify the old password problem.
thanks again
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Postby mflorell » Mon Aug 07, 2006 10:41 pm

if you are using 4.0.27 then you should not be using old passwords anywhere in your settings or config files.
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Postby prabhakar_asterisk » Tue Aug 08, 2006 12:51 am

thanks mflorell
i completed my installing of asterisk in CentOS.i tried to test with xlite soft phone
my sip file configuration is
[prabhu]
type=friend
context=test
nat=no
usrename=prabhu
secret=redhat
host=dynamic
my extension file configuration is
[test]
exten => 100,1,Dial(SIP,prabhu)
I am getting error like Login Timed Out : Contact System Admimistrator in Xlite Soft Phone
I am using the SIP proxy as 192.168.1.151(ipaddress of asterisk):5060
I have tested it in the same system as well as in other windows systems.I am getting the same error.

If in try to reload asterisk I m getting like these

Aug 8 11:18:45 NOTICE[12081]: cdr.c:1191 do_reload: CDR simple logging enabled.Aug 8 11:18:45 NOTICE[12081]: indications.c:505 ast_unregister_indication_country: Removed default indication country 'us'
-- AMD defaults: initialSilence [2500] greeting [1500] afterGreetingSilence [800] totalAnalysisTime [5000] minimumWordLength [100] betweenWordsSilence [50] maximumNumberOfWords [3] silenceThreshold [256]

Can you tell me how to solve the login timed out problem.I know its a small error but i m trying to sove it for 6 hours couldnt find a solution
Thanks again
Prabhakar
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Postby mflorell » Tue Aug 08, 2006 6:54 am

That is a basic Astersk issue. a timeout means your SIP client cannot contact your Asterisk server. You should make sure you're not going through a firewall and that you can ping one from the other.
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Postby prabhakar_asterisk » Wed Aug 09, 2006 12:46 am

thanks
i found the error in extension.conf file
instead of / i used comma(since i am new to asterisk i made this simple mistake)
asterisk is working fine now and i need to install vicidialer
thanks again
prabhakar
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Postby prabhakar_asterisk » Wed Aug 09, 2006 10:39 pm

hi mflorell
though my asterisk is working properly i have some problem in while configuring apache server
issue :
add the following lines:
"AddType application/x-httpd-php .php .phtml"
"LoadModule php4_module libexec/libphp4.so"
modify the index.html line and add index.php to the list
can u tell me what above line mean and where to modify

this is my error:
/usr/local/apache2/bin/apachectl start
Syntax error on line 52 of /usr/local/apache2/conf/httpd.conf:
Cannot load /usr/local/apache2/libexec/libphp4.so into server: /usr/local/apache2/libexec/libphp4.so: cannot open shared object file: No such file or directory

thanks
prabhakar
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Postby mflorell » Wed Aug 09, 2006 11:17 pm

run these commands and post results of the second line:

locate -u
locate libphp4.so

What version of php did you install?
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Postby prabhakar_asterisk » Thu Aug 10, 2006 1:49 am

[root@localhost ~]# locate libphp4.so
warning: locate: could not open database: /var/lib/slocate/slocate.db: No such file or directory
warning: You need to run the 'updatedb' command (as root) to create the database.
Please have a look at /etc/updatedb.conf to enable the daily cron job.
this is the output

i have installed php-4.4.2 version
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Postby mflorell » Thu Aug 10, 2006 6:03 am

you needed to run "locate -u" before you ran the second command
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Postby prabhakar_asterisk » Thu Aug 10, 2006 6:29 am

when i type locate -u mu system just hangs up
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Postby mflorell » Thu Aug 10, 2006 10:00 am

it could take several minute for locate -u to run for the first time since it has to catalog your entire filesystem.
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Postby prabhakar_asterisk » Sun Aug 13, 2006 11:27 pm

even after 30 minutes of using locate -u i couldnt see anything.is there any problem in my computer
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Postby mflorell » Mon Aug 14, 2006 6:01 am

locate -u does not output anything, it just returns to the prompt. Did this not happen?
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