TRUNK SHORT/FILL:1230/0

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TRUNK SHORT/FILL:1230/0

Postby rudra_ach » Wed Feb 28, 2007 12:45 pm

Hi,
I'm getting this TRUNK SHORT in dialer campaign realtime screen
TRUNK SHORT/FILL:1230/0.The shot number is icresing.What is the meaning of that.In this situation the autodial is not going.

I've recompiled the kernel with timer 1000

Please Advice

these are the errors getting

Feb 28 18:57:51 WARNING[13478]: app_meetme.c:1556 conf_run: Unable to write frame to channel: Resource temporarily unavailable

regards
rudra
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Postby mflorell » Wed Feb 28, 2007 4:38 pm

How many VICIDIAL trunks is your server set to?

the SHORT number is the number that the dialer wants to dial but cannot because it is more than the number of Maximum trunks set in the server record.
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Postby rudra_ach » Thu Mar 01, 2007 12:52 am

Hi,

we are using g729 and not hardware device is being used.The default server trunk setting is 96

regards
rudra

mflorell wrote:How many VICIDIAL trunks is your server set to?

the SHORT number is the number that the dialer wants to dial but cannot because it is more than the number of Maximum trunks set in the server record.
rudra_ach
 
Posts: 108
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Postby rudra_ach » Thu Mar 01, 2007 10:52 am

Hi,

right now we are dialing with two campaigns.In one it is showing tunk shot 0/0 and inanther it is 500/0.We are in a manual dialing now.

I'm not able to fgure out what could be the problem.I've tried to change the provider but still now change.

regards
rudra

mflorell wrote:How many VICIDIAL trunks is your server set to?

the SHORT number is the number that the dialer wants to dial but cannot because it is more than the number of Maximum trunks set in the server record.
rudra_ach
 
Posts: 108
Joined: Fri Jun 23, 2006 11:22 am

Postby mflorell » Fri Mar 02, 2007 6:55 am

If you are manual dialing, then your SHORT shouldn't be anything. Although if you did run as non-Manual and then it could not dial out, then you switched to MANUAL again, the SHORT number could have stuck. But for manual dialing you can ignore the SHORT/FILL numbers.
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Postby eijal » Fri Jul 27, 2007 12:38 pm

mflorell wrote:the SHORT number is the number that the dialer wants to dial but cannot because it is more than the number of Maximum trunks set in the server record.


What about the statuses of those numbers that cannot be dialed?
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Postby mflorell » Fri Jul 27, 2007 4:26 pm

There are no statuses, they aren't dialed, the dialer will only dial the concurrent number of calls that are equal to or less than the max_vicidial_trunks variable as set in the servers table.
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