Vicidial Inbound did drop call status not showing

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Vicidial Inbound did drop call status not showing

Postby astme » Thu Jul 24, 2014 7:58 am

Hi Team,

Thanks for your cutting edge technology telecom vicidial softwares. Good rocking job keep on doing

I have configured inbound calls routed via DID to Phone . Unable to view status of missed calls .


But it was working fine DID to ingroup missed calls . while search for a lead status = drop

below steps have did to view did drop calls status find . If im wrong guide me how to pls
Inbound => Show DID =>
Click here to see a list of recordings and calls for this DID


INBOUND/CLOSER CALLS FOR THIS TIME PERIOD: (10000 record limit)     [DOWNLOAD]
# DATE/TIME LENGTH STATUS PHONE CAMPAIGN WAIT (S) AGENT (S) LIST LEAD HANGUP REASON
1 24/07/14 16:02 9 0 4439150000 0 0 9 0 0 0
2 24/07/14 15:47 60 0 4439150000 0 0 60 0 0 0
3 24/07/14 15:46 60 0 4439150000 0 0 60 0 0 0
4 24/07/14 15:24 12 0 4439150000 0 0 12 0 0 0

Unable to upload images it says spamy for a new user

Vicidial VERSION: 2.8-434a |BUILD: 140418-0914 |Asterisk 1.4.44-vici, | pri card = Digium, Inc. Wildcard TE420 quad-span T1/E1/J1 card 3.3V | No extra software installed | Intel(R) Xeon(R) CPU E5506 @ 2.13GHz | 500gb HDD
astme
 
Posts: 3
Joined: Thu Jul 24, 2014 7:13 am

Return to Support

Who is online

Users browsing this forum: Google [Bot] and 227 guests