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Transfer button greyed out
Posted:
Wed Feb 10, 2016 9:57 pmby jfsfx
ViciBox 7.0.0 installation
When placing a manual call, then dispo, then make another manual call, the transfer is greyed out. Tried with 2 different servers with same results.
Any ideas on how to fix it?
Thanks
Re: Transfer button greyed out
Posted:
Wed Feb 10, 2016 11:24 pmby williamconley
Always list your Vicidial Version with Build. Today this may seem obvious, but this post will not be deleted next week and it won't be obvious any more, LOL.
Next up: Does this also apply to autodialed calls? Are you using "override" in either of these calls?
Re: Transfer button greyed out
Posted:
Thu Feb 11, 2016 6:35 amby jfsfx
Not using "override" at all.
I was able to replicate the issue on 3 separate installations.
Re: Transfer button greyed out
Posted:
Thu Feb 11, 2016 7:33 amby jfsfx
Found something else. The button "You are paused/You are active" turns just gray and non clickable after dispositioning an auto dialed call.
Re: Transfer button greyed out
Posted:
Mon Feb 19, 2024 12:48 pmby paolo
jfsfx wrote:Found something else. The button "You are paused/You are active" turns just gray and non clickable after dispositioning an auto dialed call.
Were you able to find a solution for this issue? Greyed out Paused/Active button after disposition?