100% Congestion Rate

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

100% Congestion Rate

Postby jrschow » Thu Feb 09, 2017 6:09 pm

I have a full room of callers and none of my leads are dialing. The congestion rate is at 100% and no calls are coming through. I have ample leads to dial and the area codes are all within the country. Furthermore, the campaign I am on has never given me problems until now.
jrschow
 
Posts: 1
Joined: Thu Feb 09, 2017 6:06 pm

Re: 100% Congestion Rate

Postby frequency » Fri Feb 10, 2017 1:30 pm

check in your carrier settings and if you have funds to make calls.
frequency
 
Posts: 117
Joined: Mon Jun 13, 2016 11:18 am

Re: 100% Congestion Rate

Postby gequiros » Fri Feb 10, 2017 7:52 pm

Please check:
Prefix used on campaign
Balance (as Frequency has stated)
Correct IP to Carrier ( This will be Channel Unnavailable i believe )
Carrier has your correct IP ( This will be Channel Unnavailable i believe )
ADMIN ---> CARRIER : Please check you enabled your carrier, as well all parameters there...

And last but no least, if you fix it, let everyone knows and share your findings
Vicibox / ISO

1 x DataBase
1 x Archive
1 x Web
Many dialers

www.Come2VoIP.com
Skype: Come2VoIP-USA
WhatsApp: +1-305-320-1786
gequiros
 
Posts: 145
Joined: Sat Oct 22, 2016 1:22 am
Location: Miami, FL

Re: 100% Congestion Rate

Postby GDelkos » Sat Feb 11, 2017 8:13 am

chech the number you are dialing i am sure you are dialing the wrong number
GDelkos
 
Posts: 67
Joined: Tue Dec 02, 2014 8:50 am


Return to Support

Who is online

Users browsing this forum: No registered users and 98 guests