Trying to use dispo_move_list.php

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Trying to use dispo_move_list.php

Postby dspaan » Fri Mar 31, 2017 4:47 am

Hi,

I'm trying to use this feature:

Added dispo_move_list.php script which can be used in the Dispo Call URL
option for a campaign or in-group. This script can be used to move a
lead into a different list_id after the agent disposition depending on
the disposition that is selected. Optionally, the lead can also be reset
so that it can be dialed back immediately. See the code comments for
more information.


I have set this value in the Dispo Call URL of my outbound campaign:

VARhttp://myip/agc/dispo_move_list.php?lead_id=--A--lead_id--B--&dispo=--A--dispo--B--&user=--A--user--B--&pass=--A--pass--B--&new_list_id=302&sale_status=INT3---INT4&reset_dialed=Y&log_to_file=1



I just checked the campaign and the agent had dispositioned a call with the INT3 code. But upon checking list 302 there was no new lead there. And also no log in the AGC directory.

How can i troubleshoot this?

2.14-588a 170211-1041
Regards, Dennis

Vicibox 9.0.1
Version: 2.14b0.5
SVN Version: 3199
DB Schema Version: 1588
Build: 200310-1801
dspaan
 
Posts: 1374
Joined: Fri Aug 21, 2009 1:40 pm
Location: The Netherlands

Re: Trying to use dispo_move_list.php

Postby mflorell » Fri Mar 31, 2017 5:43 am

What does the URL Log Report show for that call?
mflorell
Site Admin
 
Posts: 18338
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Location: Florida

Re: Trying to use dispo_move_list.php

Postby dspaan » Fri Mar 31, 2017 6:07 am

I think it's working now, i had to change the URL to the same URL the agent is using. I can see PHP errors in the URL log report and they were gone after i made the change. Just waiting for the proper dispo code to be used now.
Regards, Dennis

Vicibox 9.0.1
Version: 2.14b0.5
SVN Version: 3199
DB Schema Version: 1588
Build: 200310-1801
dspaan
 
Posts: 1374
Joined: Fri Aug 21, 2009 1:40 pm
Location: The Netherlands


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