Soundboard Alignment

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Soundboard Alignment

Postby zenithbsolutions » Thu May 25, 2017 3:01 pm

Hi,

I would like to know how it is possible to setup / align the recordings as shown in the demos on vicidlal server.

If you look at the below image you can see many columns and headers having buttons in between them.
https://ibb.co/jZVfCa

For Ex : column_b4 has 1.ping, 2. pop ...

So I tried to add Rose under column_b5 but it dropped out of it. Check the image below for reference.
https://ibb.co/bxkrJF

How can I achieve that? Any help would be appreciated.

My requirement is to setup a soundboard with not too many spaces just like Buttons under Rebuttals as shown in the image below.
https://ibb.co/hQstXa

But whenever I create a soundboard it always gets spacing between each button and turns out to create header one as shown in the image below.
https://ibb.co/fegZ5v

On close observation the order is sorted as per the levels 1 & 2. How do they align a column as 1 and button as 2. As it always shows up as 1.

Kindly help me on that.

Thank you
zenithbsolutions
 
Posts: 122
Joined: Tue Aug 25, 2015 2:17 am

Re: Soundboard Alignment

Postby mflorell » Thu May 25, 2017 7:03 pm

Here's a fairly complex example you can insert using MySQL to see how it is set up:
Code: Select all
INSERT INTO `vicidial_avatars`(avatar_id,avatar_name,avatar_notes,avatar_api_user,active,audio_functions,user_group,audio_display,avatar_api_pass,soundboard_layout,columns_limit) VALUES ('customer_order_test','Outbound Customers Soundboard','','6666','Y','PLAY-STOP-RESTART','---ALL---','NAME-HIDENUMBERS','1234','columns01',5);

INSERT INTO `vicidial_avatar_audio`(avatar_id,audio_filename,audio_name,rank,level,parent_audio_filename,parent_rank,h_ord,button_type,font_size) VALUES ('customer_order_test','column1','OPENING',1,1,'','',1,'header','2B'),('customer_order_test','column2','OPENING 2',2,1,'','',1,'space','2B'),('customer_order_test','column3','ASK FOR ORDER',3,1,'','',1,'header','2B'),('customer_order_test','column4','REBUTTALS',4,1,'','',1,'header','2B'),('customer_order_test','column5','Q and A',5,1,'','',1,'head2r','2B'),('customer_order_test','ding','Hello',1,2,'column1','1',1,'button','2'),('customer_order_test','buzz','Good Morning',2,2,'column1','1',1,'button','2'),('customer_order_test','beep','Good Evening',3,2,'column1','1',1,'button','2'),('customer_order_test','crash','Good Afternoon',4,2,'column1','1',1,'button','2'),('customer_order_test','feet','INBOUND CALL',5,2,'column1','1',1,'button','2'),('customer_order_test','snow','FIND ADULT',6,2,'column1','1',1,'button','2'),('customer_order_test','clear','Wrong person',7,2,'column1','1',1,'button','2'),('customer_order_test','bits','RESCHEDULE',8,2,'column1','1',1,'button','2'),('customer_order_test','fast','CALL ME BACK',9,2,'column1','1',1,'button','2'),('customer_order_test','ding','MAAM - OPEN',1,2,'column2','2',1,'button','2'),('customer_order_test','buzz','MAAM - REPEAT',2,2,'column2','2',1,'button','2'),('customer_order_test','feet','MAAM - SHORT',3,2,'column2','2',1,'button','2'),('customer_order_test','snow','x',4,2,'column2','2',1,'space','2'),('customer_order_test','clear','SIR - OPEN',5,2,'column2','2',1,'button','2'),('customer_order_test','column_b2','HOTKEYS',7,1,'','',1,'header','2B'),('customer_order_test','fast','SIR - REPEAT',6,2,'column2','2',1,'button','2'),('customer_order_test','call','SIR - SHORT',7,2,'column2','2',1,'button','2'),('customer_order_test','ping','x',8,2,'column2','2',1,'space','2'),('customer_order_test','up','WHO ARE YOU?',9,2,'column2','2',1,'button','2'),('customer_order_test','pop','Using Computer',10,2,'column2','2',1,'button','2'),('customer_order_test','column_b1','',6,1,'','',1,'space','2B'),('customer_order_test','column_b3','',8,1,'','',1,'space','2B'),('customer_order_test','column_b4','FINAL',9,1,'','',1,'header','2B'),('customer_order_test','snow','YES REORDER',1,2,'column3','3',1,'button','2'),('customer_order_test','ping','FULL PLAN',2,2,'column3','3',1,'button','2'),('customer_order_test','up','BASIC PLAN',3,2,'column3','3',1,'button','2'),('customer_order_test','ding','ONE-TIME-ONLY',4,2,'column3','3',1,'button','2'),('customer_order_test','buzz','SAMPLE PAK',5,2,'column3','3',1,'button','2'),('customer_order_test','fast','FINAL ASK - TRIAL',6,2,'column3','3',1,'button','2'),('customer_order_test','clear','INFOPIECE ASK',7,2,'column3','3',1,'button','2'),('customer_order_test','feet','YES TO INFOPIECE',8,2,'column3','3',1,'button','2'),('customer_order_test','snow','Wants Mail Only',1,2,'column4','4',1,'button','2'),('customer_order_test','fast','Husband - Wife Do It',2,2,'column4','4',1,'button','2'),('customer_order_test','clear','How Does This Work',3,2,'column4','4',1,'button','2'),('customer_order_test','buzz','How Much Time',4,2,'column4','4',1,'button','2'),('customer_order_test','feet','NAME OF GROUP',5,2,'column4','4',1,'button','2'),('customer_order_test','ping','Did This Already',6,2,'column4','4',1,'button','2'),('customer_order_test','ding','Gave to Different',7,2,'column4','4',1,'button','2'),('customer_order_test','up','Count on Your Support',8,2,'column4','4',1,'button','2'),('customer_order_test','ping','800 number',1,2,'column5','5',1,'button','2'),('customer_order_test','snow','Supplies needed',2,2,'column5','5',1,'button','2'),('customer_order_test','fast','I am in Training',3,2,'column5','5',1,'button','2'),('customer_order_test','up','QUICK LEAVE',4,2,'column5','5',1,'button','2'),('customer_order_test','clear','Supported Programs',5,2,'column5','5',1,'button','2'),('customer_order_test','feet','Order Status',6,2,'column5','5',1,'button','2'),('customer_order_test','pop','STATE - NATION',7,2,'column5','5',1,'button','2'),('customer_order_test','late','Return question',8,2,'column5','5',1,'button','2'),('customer_order_test','high','Who is this?',9,2,'column5','5',1,'button','2'),('customer_order_test','or','Where are you located?',10,2,'column5','5',1,'button','2'),('customer_order_test','ping','Uh-huh',1,2,'column_b1','6',1,'button','2'),('customer_order_test','pop','Okay',2,2,'column_b1','6',1,'button','2'),('customer_order_test','buzz','Repeat that',3,2,'column_b1','6',1,'button','2'),('customer_order_test','ding','Thank you',4,2,'column_b1','6',1,'button','2'),('customer_order_test','ping','I am glad to hear that',1,2,'column_b2','7',1,'button','2'),('customer_order_test','pop','Great',2,2,'column_b2','7',1,'button','2'),('customer_order_test','buzz','Laughing',3,2,'column_b2','7',1,'button','2'),('customer_order_test','ding','No Problem',4,2,'column_b2','7',1,'button','2'),('customer_order_test','ping','I am sorry',1,2,'column_b3','8',1,'button','2'),('customer_order_test','pop','I understand',2,2,'column_b3','8',1,'button','2'),('customer_order_test','buzz','Hold on Just 1 sec',3,2,'column_b3','8',1,'button','2'),('customer_order_test','ding','No',4,2,'column_b3','8',1,'button','2'),('customer_order_test','ping','Are you 100% sure?',1,2,'column_b4','9',1,'button','2'),('customer_order_test','pop','Add to DNC list',2,2,'column_b4','9',1,'button','2'),('customer_order_test','buzz','Transfer to Verification',3,2,'column_b4','9',1,'button','2'),('customer_order_test','ding','(Please hold on)',4,2,'column_b4','9',1,'button','2'),('customer_order_test','up','(EXIT CALL)',5,2,'column_b4','9',1,'button','2'),('customer_order_test','bar','Company name',11,2,'column5','5',1,'button','2'),('customer_order_test','bits','Website',12,2,'column5','5',1,'button','2'),('customer_order_test','shop','President',13,2,'column5','5',1,'button','2'),('customer_order_test','male','How did you get my #',14,2,'column5','5',1,'button','2'),('customer_order_test','speed','Org Location',15,2,'column5','5',1,'button','2');
mflorell
Site Admin
 
Posts: 18335
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Re: Soundboard Alignment

Postby zenithbsolutions » Fri May 26, 2017 1:41 am

Seems, Interesting will dig into it. Thanks for the information.
zenithbsolutions
 
Posts: 122
Joined: Tue Aug 25, 2015 2:17 am


Return to Support

Who is online

Users browsing this forum: Google [Bot], Majestic-12 [Bot] and 103 guests