Bulk User Copy Issue

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Bulk User Copy Issue

Postby DefLeppard » Tue Jun 20, 2017 2:44 pm

I am unable to bulk add users on my Vicidial installation. The Source dropdown does not show any users although I have 10 agents in the system. Screenshot URL below. Please advise on how to fix this.
https://postimg.org/image/vg5ti5k9n/

VERSION: 2.12-574a
BUILD: 161106-2058
SVN: 2613
Intel Xeon 5520, 24GB RAM, 240GB SSD
DefLeppard
 
Posts: 85
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Re: Bulk User Copy Issue

Postby mflorell » Tue Jun 20, 2017 10:29 pm

Might be a User Group permission issue for that user. Also might be older code, would recommend an upgrade.

Try adding "?DB=1" to the end of your URL and see what SQL statement it's using to come up with the list.
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Re: Bulk User Copy Issue

Postby DefLeppard » Thu Jun 22, 2017 10:14 am

Thanks for your response. This server was installed towards the end of February. Please review the version info in my previous post. In fact, I tried this on the latest version on a test server as well. No luck. Its not a user permission issue. The admin user I am using has all permissions enabled. Adding "?DB=1" to the end of the URL does not show me any SQL queries.
DefLeppard
 
Posts: 85
Joined: Thu May 20, 2010 8:28 pm

Re: Bulk User Copy Issue

Postby mflorell » Thu Jun 22, 2017 3:29 pm

Do you see any error messages in the apache error_log file?
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Re: Bulk User Copy Issue

Postby DefLeppard » Mon Jun 26, 2017 12:25 pm

No errors.
DefLeppard
 
Posts: 85
Joined: Thu May 20, 2010 8:28 pm

Re: Bulk User Copy Issue

Postby DefLeppard » Mon Jun 26, 2017 12:38 pm

I found out what it was. The user group for the admin user did not have any groups selected under Allowed User Groups.
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