Autodail call hung

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Autodail call hung

Postby Ebanezer » Wed Jun 21, 2017 3:33 pm

when I am trying to dial using auto dial with ratio 2:2 call are not in live for more than 4 seconds it hung ups in 4 seconds when I am using in manual dialing calls are connecting. please guide me to solve this issue


centos 6.9
VERSION: 2.11-476a
BUILD: 150302-0945
© 2015 ViciDial Group
Ebanezer
 
Posts: 11
Joined: Sat May 13, 2017 3:48 pm

Re: Autodail call hung

Postby RockAllMoment » Thu Feb 07, 2019 3:38 am

We are happy to help you.
RockAllMoment
 
Posts: 9
Joined: Wed Feb 06, 2019 12:08 am

Re: Autodail call hung

Postby ambiorixg12 » Thu Feb 07, 2019 1:27 pm

Imposible to help you without Asterisk CLI logs when this happen
ambiorixg12
 
Posts: 198
Joined: Tue Sep 17, 2013 10:35 pm

Re: Autodail call hung

Postby williamconley » Thu Feb 07, 2019 4:36 pm

1) Reinstall with Vicibox.com's .iso image. Or at least use the Wiki from Goautodial if you MUST have CentOS (best CentOS installer out there for Vicidial).

2) Probably a firewall issue, but I see you've tossed some random information in there that makes me question ...

3) If you set ratio to 1 does it work?

4) Does the asterisk CLI show the call terminated due to "RTP inactivity for more than XX seconds"? If so: firewall! Shut off the firewall during a test call to verify.
Vicidial Installation and Repair, plus Hosting and Colocation
SugarCRM integration - Customization and Add-ons - We Bring It All Together.
http://www.PoundTeam.com # 352-269-0000 # +44 (203) 769-2294 # +506 4001-8914
williamconley
 
Posts: 18177
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)


Return to Support

Who is online

Users browsing this forum: No registered users and 13 guests