Autodail call hung
Posted:
Wed Jun 21, 2017 3:33 pmby Ebanezer
when I am trying to dial using auto dial with ratio 2:2 call are not in live for more than 4 seconds it hung ups in 4 seconds when I am using in manual dialing calls are connecting. please guide me to solve this issue
centos 6.9
VERSION: 2.11-476a
BUILD: 150302-0945
© 2015 ViciDial Group
Re: Autodail call hung
Posted:
Thu Feb 07, 2019 1:27 pmby ambiorixg12
Imposible to help you without Asterisk CLI logs when this happen
Re: Autodail call hung
Posted:
Thu Feb 07, 2019 4:36 pmby williamconley
1) Reinstall with Vicibox.com's .iso image. Or at least use the Wiki from Goautodial if you MUST have CentOS (best CentOS installer out there for Vicidial).
2) Probably a firewall issue, but I see you've tossed some random information in there that makes me question ...
3) If you set ratio to 1 does it work?
4) Does the asterisk CLI show the call terminated due to "RTP inactivity for more than XX seconds"? If so: firewall! Shut off the firewall during a test call to verify.