Transfer Conference Button

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Transfer Conference Button

Postby marveelou » Wed Sep 13, 2017 1:25 pm

Hi William,

good day..I would like to ask some advised regarding on our issue.Transfer conf and park customer button were grayed out if doing manual.But if using autodial transfer button are working fine.Please help..thanks


Asterisk 11.23.1-vici
Dahdi-current
VERSION: 2.12-552a
BUILD: 160429-0835
vicibox install iso
Intel(R) Core(TM) i7-4790 CPU @ 3.60GHz
marveelou
 
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Location: Soong 2, Mactan , Cebu, Philippines

Re: Transfer Conference Button

Postby mflorell » Wed Sep 13, 2017 2:18 pm

Does the LIVE CALL indicator in the corner show on manual dial calls for you?
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Re: Transfer Conference Button

Postby marveelou » Thu Sep 21, 2017 7:44 pm

Hi Matt,

Thanks for your quick response.

the live call indicator is on grayed out also while call is already connected.Please see attached screenshot belowImage
marveelou
 
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Location: Soong 2, Mactan , Cebu, Philippines

Re: Transfer Conference Button

Postby marveelou » Mon Sep 25, 2017 3:35 pm

Hi Guys,

I installed using VERSION: 2.9-441a and transfer conf button is working fine.Is this related to version issue?

Thansk
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Location: Soong 2, Mactan , Cebu, Philippines

Re: Transfer Conference Button

Postby mflorell » Mon Sep 25, 2017 10:23 pm

Maybe, you can't mix versions on a VICIdial install. Everything needs to be from the same svn revision.
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Re: Transfer Conference Button

Postby proper » Tue Sep 26, 2017 11:04 am

marveelou wrote:Hi Guys,

I installed using VERSION: 2.9-441a and transfer conf button is working fine.Is this related to version issue?

Thansk


Try to play with asterisk version under Admin - Servers.

I have seen servers with asterisk version setting causing problems with detecting manual calls. Changing it to actual server version you are running fixes the issue. May do the same for you
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Re: Transfer Conference Button

Postby marveelou » Tue Oct 03, 2017 1:28 pm

proper wrote:
marveelou wrote:Hi Guys,

I installed using VERSION: 2.9-441a and transfer conf button is working fine.Is this related to version issue?

Thansk


Try to play with asterisk version under Admin - Servers.

I have seen servers with asterisk version setting causing problems with detecting manual calls. Changing it to actual server version you are running fixes the issue. May do the same for you


Thanks Proper,i tried your suggestion and it did fix the issue.
marveelou
 
Posts: 30
Joined: Thu Oct 02, 2014 8:38 pm
Location: Soong 2, Mactan , Cebu, Philippines


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