capturing numbers in call menu

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capturing numbers in call menu

Postby TwistedFister » Thu Oct 26, 2017 3:34 pm

Vicibox 7.0.3 from .iso | Vicidial 2.14-579a Build 161128-1746 | Asterisk 11.22.0-vici | CLuster setup: 1 web 1 DB 8 telephony | No Digium/Sangoma Hardware | No Extra Software After Installation

we have a few different DID's that go to call menus and have alot of people hanging up prior to being able to press 1. Whats the best method of capturing the phone numbers of the people that hung up before pressing 1? I tried going through and ingroup with a 1 second time out then to the call menu to capture the number to a list but i get all the numbers not the ones that hangup during the recording.

Any Ideas?
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Re: capturing numbers in call menu

Postby mflorell » Fri Oct 27, 2017 12:37 pm

The numbers would be logged in the vicidial_did_log as soon as the call enters the system, so that's probably the best place to grab that data from.
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