Recording of few agents

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Recording of few agents

Postby Barankov » Tue Oct 31, 2017 1:56 am

Hello,
I'm running:vicidial version 2.14b0.5, BUILD: 170529-2320 on a Virtual Machine 4CPU 11GB RAM.
I have a campany in which I put the allforce recording.
several agents, not recorded regular calls, only written callbacks.
all agents in the campaign created by copying from the reference agent.
of all the 30 established agents problem occurs at 4.
I ran tests, found that these agents with regular phone call does not create a recording channel.
recording context exist in dialplan
how to check that agi script is invoked dialplan to recording call?
Barankov
 
Posts: 2
Joined: Fri Oct 20, 2017 10:30 am

Re: Recording of few agents

Postby mflorell » Tue Oct 31, 2017 4:57 am

We do not recommend using virtual machines, what you describe is a typical effect of using VICIdial on a virtual machine.
mflorell
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Location: Florida

Re: Recording of few agents

Postby Barankov » Tue Oct 31, 2017 6:08 am

mflorell wrote:We do not recommend using virtual machines, what you describe is a typical effect of using VICIdial on a virtual machine.

Yes, it is strange why I have this only happens on one of my 8 servers with similar settings, and never seen this issue before, for a few years.
Barankov
 
Posts: 2
Joined: Fri Oct 20, 2017 10:30 am


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