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Automatic Call-back Dropped Calls

PostPosted: Mon Jan 08, 2018 4:05 am
by shan
Hi all,

I want that my vicidial automatically calls back to customers whose calls are dropped. It is possible manually, but I want this process to be automated. Please anyone help/guide me to accomplish my task.

Re: Automatic Call-back Dropped Calls

PostPosted: Mon Jan 08, 2018 2:51 pm
by covarrubiasgg
Check Lead Recycling on your campaig settings, you will find more info in the Manager's Manual

Re: Automatic Call-back Dropped Calls

PostPosted: Wed Jan 10, 2018 6:05 am
by shan
I am talking about how to automized this all process, which actually extracts all inbound CDRs of dropped calls only, and calls them back.

Re: Automatic Call-back Dropped Calls

PostPosted: Wed Jan 10, 2018 12:29 pm
by blackbird2306