Automatic Call-back Dropped Calls

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Automatic Call-back Dropped Calls

Postby shan » Mon Jan 08, 2018 4:05 am

Hi all,

I want that my vicidial automatically calls back to customers whose calls are dropped. It is possible manually, but I want this process to be automated. Please anyone help/guide me to accomplish my task.
ViciBox v.7.0.3-160505
kernel: 4.1.20-11-default
Asterisk 11.22.0-vici
svn, version 1.8.10 (r1615264)
openSUSE Leap 42.1 (x86_64)"
architecture: x86_64
Dahdi 2.11.1
libpri.so.1.4
Vicidial VERSION: 2.12-552a
BUILD: 160429-0835
© 2016 ViciDial Group
shan
 
Posts: 38
Joined: Tue Sep 12, 2017 11:53 pm

Re: Automatic Call-back Dropped Calls

Postby covarrubiasgg » Mon Jan 08, 2018 2:51 pm

Check Lead Recycling on your campaig settings, you will find more info in the Manager's Manual
covarrubiasgg
 
Posts: 353
Joined: Thu Jun 10, 2010 10:20 am
Location: Tijuana, Mexico

Re: Automatic Call-back Dropped Calls

Postby shan » Wed Jan 10, 2018 6:05 am

I am talking about how to automized this all process, which actually extracts all inbound CDRs of dropped calls only, and calls them back.
ViciBox v.7.0.3-160505
kernel: 4.1.20-11-default
Asterisk 11.22.0-vici
svn, version 1.8.10 (r1615264)
openSUSE Leap 42.1 (x86_64)"
architecture: x86_64
Dahdi 2.11.1
libpri.so.1.4
Vicidial VERSION: 2.12-552a
BUILD: 160429-0835
© 2016 ViciDial Group
shan
 
Posts: 38
Joined: Tue Sep 12, 2017 11:53 pm

Re: Automatic Call-back Dropped Calls

Postby blackbird2306 » Wed Jan 10, 2018 12:29 pm

Vicibox 6.0.2 from Vicibox_v.6.0.x86_64-6.0.2.iso | Vicidial 2.12-560a build: 160617-1427 | Asterisk 1.8.32.3
blackbird2306
 
Posts: 280
Joined: Mon Jun 23, 2014 5:31 pm


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