Need help

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Need help

Postby rksunilkumar » Mon Jan 08, 2018 11:45 pm

Hi,

Currently i have installed vicidial setup on RHEL7.3.
But i am facing two issues.
1)when agent trying to login application on the time acknowledgement ring not popup on softphone. Already i have set on-hook option is set to Y.
2) perl files like AST_update.pl file is not running through crontab schedule. If i am trying to run individually its working fine.

Please help me any one for above issues to close ASAP.
rksunilkumar
 
Posts: 3
Joined: Thu Aug 13, 2015 12:38 am

Re: Need help

Postby kumar2arbind » Fri Jan 12, 2018 3:10 am

hi sunil

please share your cli logs when you try to log in, it will very help full to identify the cause.
kumar2arbind
 
Posts: 25
Joined: Mon Aug 29, 2016 2:01 am


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