All installation and configuration problems and questions
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by thephaseusa » Thu Jan 18, 2018 12:34 pm
Version: 2.14b0.5
SVN Version: 2872
DB Schema Version: 1527
ViciBox v.7.0.4| Asterisk 11.25.1-vici |
4 Box Cluster of 1 Database, 1 Asterisk, 1 Web, & 1 Archive Server.
Fundraising Call Center
Hi Guys,
I have email working, but there are hundreds of old emails in the imap folder that are coming in as calls. How can I mark these old mails as read or enter a disposition on them so I don't have to process them one at a time?
Thank you.
John M
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thephaseusa
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by mflorell » Thu Jan 18, 2018 5:48 pm
You need to do that BEFORE you configure Vicidial to use it as an email source. If it's too late, you can always go in there and delete the emails from the vicidial database if you don't want to handle them.
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mflorell
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by thephaseusa » Thu Jan 18, 2018 8:08 pm
Thanks Matt.
JM
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thephaseusa
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