No audio either way after change of IP

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No audio either way after change of IP

Postby kjburto » Mon Jan 22, 2018 12:21 pm

Hello I just moved my server from one location to another and changed the static IP address in yast and also the /usr/share/astguiclient/ADMIN_update_server_ip.pl command and I have also updated the IP address with the carrier. I can make calls but get no audio either way just a static type sound. This is a single server set up with the details below. Does anyone have any ideas why the is no audio in either direction? I do hear the "you are the only one in this conference" message.


Version: 2.14b0.5
SVN Version: 2805
DB Schema Version: 1512
DB Schema Update Date: 2017-08-18 13:03:25


-- Executing [8600053@default:1] MeetMe("Local/8600053@default-00000010;2", "8600053,F") in new stac k
[Jan 22 11:19:21] > Channel Local/8600053@default-00000010;1 was answered
[Jan 22 11:19:21] -- Executing [16513087633@default:1] AGI("Local/8600053@default-00000010;1", "agi://127.0.0.1:4577/c all_log") in new stack
[Jan 22 11:19:21] -- AGI Script Executing Application: (EXEC) Options: (Set(_CAMPCUST=950_AP_S))
[Jan 22 11:19:21] -- <Local/8600053@default-00000010;1>AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
[Jan 22 11:19:21] -- Executing [16513087633@default:2] Dial("Local/8600053@default-00000010;1", "SIP/teleinx/5634#1651 3087633,,To") in new stack
[Jan 22 11:19:21] == Using SIP RTP CoS mark 5
[Jan 22 11:19:21] -- Called SIP/teleinx/5634#16513087633
[Jan 22 11:19:22] == Manager 'sendcron' logged on from 127.0.0.1
[Jan 22 11:19:22] -- Executing [58600053@default:1] MeetMe("Local/58600053@default-00000011;2", "8600053,Fmq") in new stack
[Jan 22 11:19:22] > Channel Local/58600053@default-00000011;1 was answered
[Jan 22 11:19:22] -- Executing [8309@default:1] Answer("Local/58600053@default-00000011;1", "") in new stack
[Jan 22 11:19:22] -- Executing [8309@default:2] Monitor("Local/58600053@default-00000011;1", "wav,20180122-111920_6513 087633_FULLNAME") in new stack
[Jan 22 11:19:22] -- Executing [8309@default:3] Wait("Local/58600053@default-00000011;1", "3600") in new stack
[Jan 22 11:19:22] == Manager 'sendcron' logged off from 127.0.0.1
[Jan 22 11:19:23] == Manager 'sendcron' logged off from 127.0.0.1
[Jan 22 11:19:24] -- SIP/teleinx-0000000c is making progress passing it to Local/8600053@default-00000010;1
[Jan 22 11:19:26] -- SIP/teleinx-0000000c answered Local/8600053@default-00000010;1
[Jan 22 11:19:46] == Manager 'sendcron' logged on from 127.0.0.1
[Jan 22 11:19:46] -- Manager 'sendcron' from 127.0.0.1, hanging up channel: Local/8600053@default-00000010;2
[Jan 22 11:19:46] == Spawn extension (default, 8600053, 1) exited non-zero on 'Local/8600053@default-00000010;2'
[Jan 22 11:19:46] -- Executing [h@default:1] AGI("Local/8600053@default-00000010;2", "agi://127.0.0.1:4577/call_log--H Vcauses--PRI-----NODEBUG-----0---------------") in new stack
[Jan 22 11:19:46] -- <Local/8600053@default-00000010;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NOD EBUG-----0--------------- completed, returning 0
[Jan 22 11:19:46] -- Executing [h@default:1] AGI("Local/8600053@default-00000010;1", "agi://127.0.0.1:4577/call_log--H Vcauses--PRI-----NODEBUG-----16-----ANSWER-----25-----20") in new stack
[Jan 22 11:19:46] -- <Local/8600053@default-00000010;1>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NOD EBUG-----16-----ANSWER-----25-----20 completed, returning 0
[Jan 22 11:19:46] == Spawn extension (default, 16513087633, 2) exited non-zero on 'Local/8600053@default-00000010;1'
[Jan 22 11:19:46] == Manager 'sendcron' logged on from 127.0.0.1
[Jan 22 11:19:46] NOTICE[21950]: manager.c:3407 action_hangup: Request to hangup non-existent channel: Local/8600053@defau lt-00000010;2
[Jan 22 11:19:46] == Manager 'sendcron' logged on from 127.0.0.1
[Jan 22 11:19:46] -- Manager 'sendcron' from 127.0.0.1, hanging up channel: Local/58600053@default-00000011;2
[Jan 22 11:19:46] == Spawn extension (default, 58600053, 1) exited non-zero on 'Local/58600053@default-00000011;2'
[Jan 22 11:19:46] -- Executing [h@default:1] AGI("Local/58600053@default-00000011;2", "agi://127.0.0.1:4577/call_log-- HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Jan 22 11:19:46] -- <Local/58600053@default-00000011;2>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NO DEBUG-----0--------------- completed, returning 0
[Jan 22 11:19:46] == Spawn extension (default, 8309, 3) exited non-zero on 'Local/58600053@default-00000011;1'
[Jan 22 11:19:46] -- Executing [h@default:1] AGI("Local/58600053@default-00000011;1", "agi://127.0.0.1:4577/call_log-- HVcauses--PRI-----NODEBUG-----0---------------") in new stack
[Jan 22 11:19:46] -- <Local/58600053@default-00000011;1>AGI Script agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NO DEBUG-----0--------------- completed, returning 0


Version: 2.14b0.5
SVN Version: 2805
DB Schema Version: 1512
DB Schema Update Date: 2017-08-18 13:03:25
kjburto
 
Posts: 81
Joined: Tue Aug 23, 2016 2:07 pm

Re: No audio either way after change of IP

Postby uncapped_shady » Wed Jan 24, 2018 11:05 am

Are you using different routers at the new location? NAT settings same on the new routers / firewall? Has your Internet service provider changed? Did your SIP carrier provider changed? Need a bit more info.

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uncapped_shady
 
Posts: 30
Joined: Sat Jan 20, 2018 5:51 pm
Location: South Africa Gauteng

Re: No audio either way after change of IP

Postby uncapped_shady » Wed Jan 24, 2018 11:19 am

Furthermore did you double check that your new gateway ip is set under yast Lan and that your firewall is updated with your new carrier / public IP should it have changed? Then also as mentioned in my earlier post check your NAT settings. The audio stream needs to know how to reach your server coming back in. Have you tried enabling sip debugging on your server? That will give you a much better clue as to where the problem lies.

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uncapped_shady
 
Posts: 30
Joined: Sat Jan 20, 2018 5:51 pm
Location: South Africa Gauteng


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