Call Barging or Monitoring Log

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

Call Barging or Monitoring Log

Postby zenithbsolutions » Wed Jan 31, 2018 11:29 am


I have a query and just want to know if there is an option available to a log on call monitoring or barging.

If yes where can I find the log for call Barging or Monitoring done by a phone?

Also is it possible to view the real-time stats for the phone that is monitoring the live call or barging a live call.

Thank you
Posts: 93
Joined: Tue Aug 25, 2015 2:17 am

Re: Call Barging or Monitoring Log

Postby blackbird2306 » Thu Feb 01, 2018 5:23 am

Blind Monitoring / call barging initiated from realtime report calls a "non-agent API" function. Therefore:

Reports --> Admin Utilities (bottom of page) --> API Log Report --> select date range and user --> Functions: blind_monitor

And since revision 2749 from 2017-05-09 there is "beta code for rt blind monitoring logging", which creates a database table "vicidial_rt_monitor_log". But it's in "beta" status and there is no report/code to check this table until now from admin menu. Only with manual database query (i.e. phpMyAdmin)
Vicibox 6.0.2 from Vicibox_v.6.0.x86_64-6.0.2.iso | Vicidial 2.12-560a build: 160617-1427 | Asterisk
Posts: 394
Joined: Mon Jun 23, 2014 5:31 pm

Return to Support

Who is online

Users browsing this forum: Google [Bot] and 28 guests