Agent recording log

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Agent recording log

Postby SPAMSAM » Thu Feb 01, 2018 8:48 am

Is there a log of when the agents click on the recording button on the agent interface?

If so, in which table would the data be stored?


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Re: Agent recording log

Postby mflorell » Thu Feb 01, 2018 10:44 am

If you have Agent Screen Debug Logging enabled in System Settings then it would probably be recorded in there, and you can view agent activity in the report.
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