multi_lead

All installation and configuration problems and questions

Moderators: gerski, enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, Michael_N

multi_lead

Postby ed123 » Thu Feb 08, 2018 4:55 am

Hi,

IF we activate auto alt-number dialing and use a multi_lead, will it pass the call to the same agent who take the first call triggered to dial the extra altnumbers?

dialing method: ratio

VERSION: 2.14-617a
BUILD: 170529-2320
© 2017 ViciDial Group
ed123
 
Posts: 231
Joined: Mon Mar 15, 2010 9:19 pm

Re: multi_lead

Postby mflorell » Thu Feb 08, 2018 7:59 am

No, it will not. That is not a feature of auto-dialing in VICIdial.
mflorell
Site Admin
 
Posts: 16951
Joined: Wed Jun 07, 2006 2:45 pm
Location: Florida

Re: multi_lead

Postby ed123 » Thu Feb 08, 2018 8:27 am

hope we can have that in upcoming new version.
ed123
 
Posts: 231
Joined: Mon Mar 15, 2010 9:19 pm


Return to Support

Who is online

Users browsing this forum: Google [Bot] and 16 guests