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Listen/ Barge calls directly from x-lite

PostPosted: Tue Feb 13, 2018 5:35 am
by albtech
Hello ,
I am using Vicidial and will make manual calls directly from x-lite not from the system. Is there any way to listen and barge agents using Real Time Reports or something else?

Thank you in advance

Re: Listen/ Barge calls directly from x-lite

PostPosted: Tue Feb 13, 2018 5:59 am
by mflorell
If you are on a single-server system it's easy, just dial the session ID of the agent you want to barge in on, or for listening dial 0 + session ID.

Re: Listen/ Barge calls directly from x-lite

PostPosted: Tue Feb 13, 2018 10:37 am
by albtech
Yes I am using a single server. Can you please explain with an example because I have never did this before?

Thank you