"List ID Override" not working when I use custom template

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"List ID Override" not working when I use custom template

Postby krtapas » Wed Feb 14, 2018 9:08 am

Greetings,

I'd create a Custom Template in order to load leads faster than using Custom Layout. This template was linked to List ID 1001. Uploading works good, my custom fields are populated with no mistakes. The only trouble is with the field List ID Override; no matter what list I'd selected, all leads are loaded into List ID 1001. I would like to know if there is some bug in my version, if I'm doing something wrong, or if I didn't understand well the List ID Override function.

P.D: I can move leads from one list to another using advanced lead tools, but this is extra work for my supervisor, and I think it could be done with the related option.

Regards.
ViciBox 8
VERSION: 2.14-669a
BUILD: 180411-1647
VMWare virtual machine
4.0 GB RAM
100TB HardDisk
3.0GHz Quad-core processor
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Posts: 8
Joined: Thu Feb 08, 2018 11:08 am

Re: "List ID Override" not working when I use custom templat

Postby blackbird2306 » Wed Feb 14, 2018 9:25 am

This bug was reported by myself some years ago and was fixed with revision 2525 from 4-29-2016. Your build version is from 2014, please upgrade. Look here:
http://www.vicidial.org/VICIDIALmantis/view.php?id=946
Vicibox 6.0.2 from Vicibox_v.6.0.x86_64-6.0.2.iso | Vicidial 2.12-560a build: 160617-1427 | Asterisk 1.8.32.3
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Re: "List ID Override" not working when I use custom templat

Postby krtapas » Wed Feb 14, 2018 10:07 am

blackbird2306 wrote:This bug was reported by myself some years ago and was fixed with revision 2525 from 4-29-2016. Your build version is from 2014, please upgrade. Look here:
http://www.vicidial.org/VICIDIALmantis/view.php?id=946


Hi blackbird2306,

Thanks for your quick response. Tell me if I can upgrade to latest version without too much troubles or if do you think, I must only apply the patch.

Thanks in advance.
ViciBox 8
VERSION: 2.14-669a
BUILD: 180411-1647
VMWare virtual machine
4.0 GB RAM
100TB HardDisk
3.0GHz Quad-core processor
krtapas
 
Posts: 8
Joined: Thu Feb 08, 2018 11:08 am

Re: "List ID Override" not working when I use custom templat

Postby blackbird2306 » Wed Feb 14, 2018 10:43 am

I would recommend you to upgrade. Your version is pretty old. There are so many new features and fixed security issues or bugs.
But it's up to you. You will find many posts about it, e.g. http://www.vicidial.org/VICIDIALforum/viewtopic.php?t=16326
What is your "admin_listloader_fourth_gen.php" version (take a look in the file: $version = 'xx';$build = 'xx';)?
Vicibox 6.0.2 from Vicibox_v.6.0.x86_64-6.0.2.iso | Vicidial 2.12-560a build: 160617-1427 | Asterisk 1.8.32.3
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Re: "List ID Override" not working when I use custom templat

Postby williamconley » Wed Feb 14, 2018 11:28 am

krtapas wrote:
blackbird2306 wrote:This bug was reported by myself some years ago and was fixed with revision 2525 from 4-29-2016. Your build version is from 2014, please upgrade. Look here:
http://www.vicidial.org/VICIDIALmantis/view.php?id=946


Hi blackbird2306,

Thanks for your quick response. Tell me if I can upgrade to latest version without too much troubles or if do you think, I must only apply the patch.

Thanks in advance.

My advice:

1) Install Vicibox from the latest .iso into a hardware based server.

2) Backup your DB on the Goautodial server

3) Restore your DB on the Vicibox server you just built.

4) Upgrade the DB on the Vicibox server.

5) Run the IP update script. Edit the settings in admin->servers and admin->system settings.

6) Reboot

Advantages of this plan: Your new server will have much more power and you have NO risk of breaking the old system. You can also compare the two side-by-side (impossible if they are in the same virtual machine).

If you choose to upgrade in place, of course, be sure you snapshot before you begin. Just in case.

Just my opinion, though. 8-)
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
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Re: "List ID Override" not working when I use custom templat

Postby krtapas » Tue Apr 17, 2018 12:00 pm

Hi William,

Finally I did remove GoAutodial and made a fresh install of Vicibox_8. I bought the admin manual too, so, I will test the "List ID Override" feature and tell you what happened. Thanks.

williamconley wrote:
krtapas wrote:
blackbird2306 wrote:This bug was reported by myself some years ago and was fixed with revision 2525 from 4-29-2016. Your build version is from 2014, please upgrade. Look here:
http://www.vicidial.org/VICIDIALmantis/view.php?id=946


Hi blackbird2306,

Thanks for your quick response. Tell me if I can upgrade to latest version without too much troubles or if do you think, I must only apply the patch.

Thanks in advance.

My advice:

1) Install Vicibox from the latest .iso into a hardware based server.

2) Backup your DB on the Goautodial server

3) Restore your DB on the Vicibox server you just built.

4) Upgrade the DB on the Vicibox server.

5) Run the IP update script. Edit the settings in admin->servers and admin->system settings.

6) Reboot

Advantages of this plan: Your new server will have much more power and you have NO risk of breaking the old system. You can also compare the two side-by-side (impossible if they are in the same virtual machine).

If you choose to upgrade in place, of course, be sure you snapshot before you begin. Just in case.

Just my opinion, though. 8-)
ViciBox 8
VERSION: 2.14-669a
BUILD: 180411-1647
VMWare virtual machine
4.0 GB RAM
100TB HardDisk
3.0GHz Quad-core processor
krtapas
 
Posts: 8
Joined: Thu Feb 08, 2018 11:08 am


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